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165,209 noticesclosed · sorted by publication date

Page 416 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

24 Jan

—

Estimated

Closed

Shropshire Healthcare Procurement Service

CA15161 - THE CREATION OF ADDITIONAL OFFICE AND MEETING SPACE WITHIN THE ADMIN HUB LOCATED AT THE PRINCESS ROYAL HOSPITAL, TELFORD

Construction work· Published 14 Jan

CLOSED

14 Feb

—

Estimated

Closed

The Trustees of the British Museum

British Museum Western Range Project Manager and Lead Consultant

Architecture & engineering· Published 14 Jan

CLOSED

14 Feb

£450k

Estimated

Closed

Medway Council

Upper Mount Car Park Enabling Works

Construction work· Published 14 Jan

CLOSED

14 Jan

£118k

Estimated

Closed

Nottingham City Council

CPU 7476 Interim Head of Internal Audit, Name - Mike Smith

Business services· Published 14 Jan

CLOSED

18 Feb

£40k

Estimated

Closed

South Downs National Park Authority

Cleaning Services, Seven Sisters Country Park

Sewage & refuse· Published 14 Jan

CLOSED

29 Jan

—

Estimated

Closed

Shropshire Healthcare Procurement Service

RA347759 - Retractor Single Use Self Retaining Sharp Stay Hooks 5mm

Medical equipment· Published 14 Jan

CLOSED

25 Feb

£45.0m

Estimated

Closed

Luton Council

AT1259 Provision of Luton Local Electric Vehicle Infrastructure project CONCESSION (The LEVI Project)

Construction work· Published 14 Jan

CLOSED

14 Jan

—

Estimated

Closed

FTS · Services

Whittington Health

Development of a smart rota solution for medical rostering

IT services· Published 14 Jan

CLOSED

14 Jan

—

Estimated

Closed

Crown Commercial Service

Legal Panel for Public Sector

Business services· Published 14 Jan

CLOSED

14 Feb

£360k

Estimated

Closed

Leicester City Council

PAN3096 - Provision of Ice Cream Concessions at Various Leicester Parks

Food & beverages· Published 14 Jan

CLOSED

19 Feb

—

Estimated

Closed

London Borough of Barnet (LBB)

Tender for Play Area Contract for London Borough of Barnet

Construction work· Published 14 Jan

CLOSED

23 Jan

—

Estimated

Closed

London Borough of Croydon

Market Engagement Event for Speech and Language Therapy Services for Children and Young People

Education & training· Published 14 Jan

CLOSED

21 Feb

£299k

Estimated

Closed

Trimley St. Martin P C

Single storey extension on existing village hall of approximately 75m2, to include a project manager. Planning permission granted and plans drawn up. To follow plans and build extension, inclusive of kitchen/toilets/meeting room. To include completing decoration and flooring.

Furniture & furnishings· Published 14 Jan

CLOSED

23 Feb

—

Estimated

Closed

CRANBROOK PARISH CHURCH

Parish Warden Contract

Recreational & cultural· Published 14 Jan

CLOSED

07 Feb

£70k

Estimated

Closed

Little Chalfont Parish Council

Ongoing maintenance to LED street lights in Little Chalfont

Electrical machinery· Published 14 Jan

CLOSED

14 Jan

£150k

Estimated

Closed

London Borough of Enfield

Principal Designer (PD) Building Safety Regulations (BSR) for Lot East and West of the Block Externals Decent Homes Programme.

Architecture & engineering· Published 14 Jan

CLOSED

17 Feb

£140k

Estimated

Closed

Lancaster City Council

WLD Office Demolition

Construction work· Published 14 Jan

CLOSED

11 Feb

—

Estimated

Closed

UNIVERSITY OF MANCHESTER

Boiler Maintenance Services

Construction materials· Published 14 Jan

CLOSED

14 Feb

—

Estimated

Closed

United Lincolnshire Hospitals NHS Trust

Lincoln and Boston Hospital Creche Opportunity

Construction work· Published 14 Jan

CLOSED

20 Jan

£210k

Estimated

Closed

Derbyshire County Council

PLACE646 Heartwood Community Forests Project

Agricultural products· Published 14 Jan

Page 416 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025