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165,209 noticesclosed · sorted by publication date

Page 42 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

02 Mar

—

Estimated

Modification

FTS

Leicester City Council

Provision of Public Wi-Fi and Associated Support for Council Buildings for Leicester City Council

· Published 02 Mar

CLOSED

27 Mar

—

Estimated

Closed

DERBY CITY COUNCIL

TD2330 - Security Services

Business services· Published 02 Mar

CLOSED

27 Mar

£125k

Estimated

Closed

UNITED KINGDOM NATIONAL NUCLEAR LABORATORY LIMITED

HALEU Deconversion Programme - PhD Call for Proposal

R&D services· Published 02 Mar

CLOSED

26 Mar

—

Estimated

Closed

THE NATIONAL TRUST FOR PLACES OF HISTORIC INTEREST OR NATURAL BEAUTY

ESOP1000107

R&D services· Published 02 Mar

CLOSED

02 Mar

—

Estimated

Modification

FTS

Science Museum Group

Brand licensing software

· Published 02 Mar

CLOSED

30 Mar

£300k

Estimated

Closed

Saltash Town Council

Delivery of Professional Youth Work 2026 to 2029

Other services· Published 02 Mar

CLOSED

02 Mar

—

Estimated

Closed

FTS · Supplies

Sheffield City Council

Agricultural & Commercial Tyres

Transport equipment· Published 02 Mar

CLOSED

02 Mar

—

Estimated

Modification

FTS

Derry City and Strabane District Council

T26-011BUS Delivery of an Inclusive Contact Centre Academy for Derry City and Strabane District Council's LMP Reissue

· Published 02 Mar

CLOSED

02 Mar

—

Estimated

Modification

FTS

Shropshire Council

AMCV 337 - Glenview Residential Home for Adults with Learning Disabilities and Autism - Glenview Residential Home for Adults with Learning Disabilities and Autism

· Published 02 Mar

CLOSED

27 Mar

£2.4m

Estimated

Closed

West Sussex County Council

Provision of Client Support Consultancy Services (2026)

Architecture & engineering· Published 02 Mar

CLOSED

02 Mar

—

Estimated

Modification

FTS

Transport for London

Traffic Order Management and Enforcement (TOME)

· Published 02 Mar

CLOSED

16 Mar

—

Estimated

Closed

Chemonics International, Inc.

Procurement of auxiliary equipment

Mining & minerals· Published 02 Mar

CLOSED

16 Mar

—

Estimated

Closed

Essex County Council

Cloud Based DBS Processing Platform

IT services· Published 02 Mar

CLOSED

03 Mar

£100k

Estimated

Closed

Ofsted

GB-London: Research Ethics Committee Members

R&D services· Published 02 Mar

CLOSED

23 Dec

£542k

Estimated

Closed

Intellectual Property Office

Provision of Investigation NIM Intelligence and Case Management System

Software packages· Published 02 Mar

CLOSED

14 Apr

£40k

Estimated

Closed

North Tees & Hartlepool Solutions LLP

Provision of CCTV, Access Control, and External Lighting including Maintenance

Recreational & cultural· Published 02 Mar

CLOSED

02 Mar

—

Estimated

Modification

FTS

Greater London Authority

GLA 82743 - Warm Homes Local Grant

· Published 02 Mar

CLOSED

27 Feb

—

Estimated

Modification

FTS

Ministry of Defence, DIO,

Provision of Military Flight Planning Software and Global Airfield Data & Performance Tool (GADAPT)

· Published 27 Feb

CLOSED

02 Apr

—

Estimated

Closed

University Centre Somerset College Group

CA17290 - Learner Finds

Business services· Published 27 Feb

CLOSED

27 Feb

—

Estimated

Modification

FTS

Transport for London

London Underground - Track Access Planning

· Published 27 Feb

Page 42 of 8261

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Notice peek

ClosedCF · 3f3089a52594

Contact Centre Management System

Leeds Federated Housing Association Ltd

Status

Closed

Estimated

—

Published

20 Feb 2025

Key facts

Notice ID: cf-ac757965-9186-4e15-a825-3f3089a52594
CPV code: 64200000 · Postal & telecomms
Source: Contracts Finder

Timeline

Published
20 Feb 2025

Description

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Customer Service team with 12 users including operatives, staff with supervisory system access, and a contact centre manager. In addition to the core customer contact centre, Staff in the Leeds Federated Income team, and Neighbourhood team require access to a system which also allows for incoming and outgoing call management. In line with current and future requirements over the next three years, Leeds Federated is seeking a contract management system with the ability to service up to 50 users concurrently via VOIP, ideally via a desktop platform in addition to a mobile solution.Leeds Federated are seeking to appoint a partner that can meet current and future requirements in terms of providing a leading customer contact solution for both inbound and outbound communication primarily in terms of voice calls, but also via alternative media. Leeds Federated understand that an effective contact management platform has the ability to add significant value to the levels of customer service offered, and as such is seeking a solution that is simple to use, intuitive, and offers high levels of statistical insight, both in terms of customer contact, but also operative behaviour.Further details are contained within the tender documents.