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165,209 noticesclosed · sorted by publication date

Page 423 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

10 Feb

£320k

Estimated

Closed

Walsall Council e-Tendering

WP4047- Adolescent Weight Management Programme

Health & social· Published 10 Jan

CLOSED

14 Feb

—

Estimated

Closed

Weston super Mare Town Council

Expressions of Interest for Management of the Blakehay Theatre

Business services· Published 10 Jan

CLOSED

10 Feb

—

Estimated

Closed

Gateshead College

Framework of Training Providers for Skills Bootcamp Delivery

Education & training· Published 10 Jan

CLOSED

10 Feb

£370k

Estimated

Closed

Thanet District Council

24-100-E Jackey Bakers Pavillion - Demolition and Temporary Accommodation

Electrical machinery· Published 10 Jan

CLOSED

10 Jan

—

Estimated

Closed

FTS · Services

Shropshire Council is purchasing on behalf of itself and any wholly owned local authority company or other entity that is deemed to be a contracting authority by virtue of the Council’s involvement.

AMCV 323 - Preventative Services for Adults

· Published 10 Jan

CLOSED

31 Jan

—

Estimated

Closed

Lincoln College

Cathedral Building Salix Heating and Electrics Upgrade Works

Construction work· Published 10 Jan

CLOSED

07 Feb

£50k

Estimated

Closed

New Forest District Council

e-ITT for the provision of Port and Marine Business Needs Assessment for New Forest District Council

IT services· Published 10 Jan

CLOSED

09 Feb

£190k

Estimated

Closed

Science Museum Group

Science and Society picture library platform and website

Other services· Published 10 Jan

CLOSED

11 Feb

—

Estimated

Closed

CAMBRIDGE UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

Supply, Delivery, Installation, Commissioning and Post-Warranty Maintenance of Pulmonary Function Equipment for Cambridge University Hospital & Royal Papworth Hospital

Medical equipment· Published 10 Jan

CLOSED

07 Feb

£350k

Estimated

Closed

West Suffolk Council

Roof upgrade - 16,18,20,22 & 30 Hollands Road

Construction work· Published 10 Jan

CLOSED

31 Jan

£60k

Estimated

Closed

The West of England Combined Authority

Retrofit West Evaluation

R&D services· Published 10 Jan

CLOSED

10 Feb

—

Estimated

Closed

NHS Supply Chain : NHS Supply Chain

Surgical Instruments

Medical equipment· Published 10 Jan

CLOSED

24 Jan

—

Estimated

Closed

HealthTrust Europe LLP (HTE) acting on behalf of

NHS Cheshire and Merseyside Integrated Care System - External Audit Services

Business services· Published 10 Jan

CLOSED

21 Feb

£500k

Estimated

Closed

The Borough Council of Worthing

GB-Worthing: HOMEFIELD PARK PLAY AREA REFURBISHMENT 2025/2026

Construction work· Published 10 Jan

CLOSED

17 Jan

—

Estimated

Closed

National Nuclear Laboratory

Supply of Chemically Compatible Pumps

Industrial machinery· Published 10 Jan

CLOSED

10 Jan

—

Estimated

Closed

FTS · Services

YPO

YPO - 001273 3PL Single and Multi-parcel Consignment Delivery Service (Secondary Supplier)

Postal & telecomms· Published 10 Jan

CLOSED

24 Jan

£30k

Estimated

Closed

Stoke-on-Trent Council

Behavioural Insights - Smoking

R&D services· Published 10 Jan

CLOSED

07 Feb

£50k

Estimated

Closed

Borough Council of Calderdale

Review of Calderdale Council Land Management Model

Education & training· Published 10 Jan

CLOSED

04 Feb

—

Estimated

Closed

London Borough of Merton

RFQ - Street Cleansing Barrows

Sewage & refuse· Published 10 Jan

CLOSED

10 Jan

—

Estimated

Closed

FTS · Services

Corporate Officer of the House of Commons

Town Planning Consultant and HeritageConsultant C2421 CBIP Richmond House, Block A and Associated Works

· Published 10 Jan

Page 423 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025