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165,209 noticesclosed · sorted by publication date

Page 436 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

20 Jan

—

Estimated

Closed

Transport for London

Call for Competition publication - Bus Network

Transport services· Published 07 Jan

CLOSED

11 Feb

—

Estimated

Closed

Lee Valley Regional Park Authority

Provision for Lee Valley Riding Centre Fire Alarm Replacement

Construction work· Published 07 Jan

CLOSED

03 Feb

£22k

Estimated

Closed

Welwyn Hatfield Borough Council

WHC - Service and Repairs to commercial boilers, heaters and pumps

Construction materials· Published 07 Jan

CLOSED

14 Feb

—

Estimated

Closed

AGRICULTURE AND HORTICULTURE DEVELOPMENT BOARD

2024-721 German Representative for beef and lamb trade development

Business services· Published 07 Jan

CLOSED

14 Jan

—

Estimated

Closed

SKANSKA CONSTRUCTION UK LIMITED

Precast Concrete

Business services· Published 07 Jan

CLOSED

21 Jan

—

Estimated

Closed

Stockport NHS Foundation Trust Stockport

Equipment Disposal - Medtronic Bispectral Index (BIS) Monitors

Medical equipment· Published 07 Jan

CLOSED

20 Jan

—

Estimated

Closed

Birmingham Women's and Children's NHS Foundation Trust

Solid Cancer NGS Panel

Laboratory equipment· Published 07 Jan

CLOSED

14 Feb

—

Estimated

Closed

North Yorkshire County Council

Chimneys, Lightning Conductors, Flagpoles and Other High Structures: Inspection and Maintenance

Construction work· Published 07 Jan

CLOSED

27 Jan

£17.5m

Estimated

Closed

Luton Council

AT1329 Wandon Park Housing Development - Meet the Buyer

Construction work· Published 07 Jan

CLOSED

31 Jan

£5.0m

Estimated

Closed

University of Warwick

Microsoft Partners Framework-IDG

IT services· Published 07 Jan

CLOSED

07 Apr

—

Estimated

Closed

London Borough of Hounslow

London Borough of Hounslow Parking Early Engagement Expression Of Interest

Supporting transport· Published 07 Jan

CLOSED

06 Feb

£1.3bn

Estimated

Closed

Derbyshire County Council

PLACE310. The Rectification and Operation of the Derby and Derbyshire Waste Treatment Centre for the treatment of waste

Construction work· Published 07 Jan

CLOSED

07 Jan

—

Estimated

Closed

FTS · Services

Argyll and Bute Council

Detailed Design Services

Architecture & engineering· Published 07 Jan

CLOSED

23 Jan

£30k

Estimated

Closed

Historic England

The Heritage Dividend Project (NP 236)

R&D services· Published 07 Jan

CLOSED

23 Jan

£20k

Estimated

Closed

Historic England

Unlocking the adaptive re-use potential of industrial heritage (NP 235)

R&D services· Published 07 Jan

CLOSED

23 Jan

£35k

Estimated

Closed

Historic England

Heritage Works for Creative Businesses (NP 234)

Business services· Published 07 Jan

CLOSED

07 Feb

—

Estimated

Closed

BBC - Community Development

BBC 0125 - Expression of Interest in the Management of Waltham Cross Playing Fields Pavilion

Recreational & cultural· Published 07 Jan

CLOSED

07 Feb

£490k

Estimated

Closed

Essex County Council

Domestic Abuse Whole Family Early Help Strategic Innovation Partner

Health & social· Published 06 Jan

CLOSED

06 Jan

—

Estimated

Closed

Cabinet Office

Learning Frameworks 2.0

Education & training· Published 06 Jan

CLOSED

05 Feb

—

Estimated

Closed

FCA

FCA Crisis Response Tooling Retender

Business services· Published 06 Jan

Page 436 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025