PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices
BuyersSuppliersNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Outcome
  • All
  • Awaiting award
  • Cancelled
  • Withdrawn
  • Unsuccessful
Closed since
  • Any
  • Closed ≤ 30 days
  • Closed ≤ 90 days
  • Closed ≤ 12 months
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Closed×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
65
Open notices
Closing this week
459
Don’t miss
Open · all
2,980
Live opportunities
Posted · 24h
629
New notices
Posted · 30d
12,984
All notice types
Awarded · 7d
2,072
Market signal

Notice peek

×
HM
ClosedCF · d89f04bec175

Briefing and Early Engagement - HMRC Contact Centre as a Service

H M REVENUE & CUSTOMS
Status
Closed
Estimated
—
Published
09 Dec 2024

Key facts

Notice ID
cf-f652594e-a318-47dc-bfa2-d89f04bec175
CPV code
48512000 · Software packages
Source
Contracts Finder

Timeline

  1. Published
    09 Dec 2024

Description

HMRC is continuing its early engagement activities for the development of a single Omni-Channel Contact Centre as a Service (CCaaS) solution to replace its current legacy services. This update marks the next step in the programme, providing additional details for suppliers and inviting participation in an EOI Supplier Briefing Event. Key Information The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products; 2. Service design, implementation and configuration services; 3. Run & Support services, including proactive maintenance and testing; 4. Ongoing Run & Optimise services with an option for incentivised innovation and optimisation The department intends to seek bids from System Integrators (Implementation Partner(s)) in collaboration with CCaaS Software Vendors. Next Steps Two key documents have been made available as part of this notice: 1. CCaaS Programme Briefing Notice - A high-level overview of the programme, including its scope and indicative commercial timelines 2. Supplier Briefing Event Attendance Request Form - Suppliers interested in attending the EOI Supplier Briefing Event must complete and return this form To be invited to the EOI Supplier Briefing Event, suppliers must meet a set of criteria as outlined in the form. Further Details • This stage of early market engagement remains informal and will assist HMRC in understanding market capabilities and refining its specifications • Participation is by invitation only and will be at HMRC's discretion • Procurement under the Competitive Flexible Procedure, in accordance with the Procurement Act 2023, is anticipated to commence in early 2025. Key Dates and Registration • Suppliers wishing to participate must download and complete the Supplier Briefing Event Attendance Request Form by 17th January 2025. Invitations to the EOI Supplier Briefing Event will be issued following a review against the criteria. Disclaimer - This notice is issued as part of HMRC's transparency and engagement processes under the Procurement Act 2023 (PA23), and should be regarded as satisfying part of the statutory requirements prior to the formal launch of the procurement process. - HMRC reserves the right to amend, revise or cancel any part of this engagement, including but not limited to the criteria, scope, timelines or approach outlined in this notice, the CCaaS Programme Briefing Notice or the Supplier Briefing EOI Form. Nothing in this notice or related documents commits HMRC to any specific approach, criteria or timetable. - This notice does not constitute an Expression of Interest (EOI) or the start of the formal procurement process. HMRC reserves the right to amend its engagement approach as the programme evolves. For more information, please see the CCaaS Programme Briefing Notice.

You might also see

  • All H M REVENUE & CUSTOMS notices →
  • All Software packages notices →
Open full notice ↗View in this tab
175,267 noticesclosed · sorted by publication date
Page 442 of 8764
Time to close
Value
Type
Buyer
Notice
CLOSED
15 Jan
£75k
Estimated
Closed
CF
SM
Science Museum Group
NCC Consolidation Programme: Pest Remediation​
Sewage & refuse· Published 03 Jan
CLOSED
02 Jan
—
Estimated
Closed
FTS · Services
HC
Herefordshire Council
Tender for the provision of Residential and Nursing Home Fixed Price Beds
Other services· Published 02 Jan
CLOSED
23 Jan
£80k
Estimated
Closed
CF
NB
Newcastle-under-Lyme Borough Council
BOROUGH TREE PLANTING 2024
Agricultural products· Published 02 Jan
CLOSED
03 Feb
—
Estimated
Closed
CF
YH
Yorkshire Housing Limited
Passive and Active Fire Safety Services
Electrical machinery· Published 02 Jan
CLOSED
11 Feb
£250k
Estimated
Closed
CF
LB
London Borough of Ealing
CH222359 Clinical Waste
Sewage & refuse· Published 02 Jan
CLOSED
17 Jan
—
Estimated
Closed
CF
TU
THE UNITED KINGDOM SPORTS COUNCIL
Tracking the audience of British Olympic and Paralympic Sport
R&D services· Published 02 Jan
CLOSED
28 Jan
—
Estimated
Closed
CF
HC
Hull City Council
Market Engagement Event - Outreach Services
Education & training· Published 02 Jan
CLOSED
06 Dec
—
Estimated
Closed
CF
TP
The Police and Crime Commissioner for Nottinghamshire
Mercedes Sprinter Vehicles
Repair & maintenance· Published 02 Jan
CLOSED
03 Feb
—
Estimated
Closed
CF
BD
Bolsover District Council
Grass Cutting Contract 2025 - 2028
Agriculture & forestry· Published 02 Jan
CLOSED
31 Jan
—
Estimated
Closed
CF
BC
BRITISH COUNCIL(THE)
EU_289 - ESP - Mobile lines
Postal & telecomms· Published 02 Jan
CLOSED
30 Jan
£500k
Estimated
Closed
CF
BC
Borough Council of Kings Lynn and West Norfolk
GB-Kings Lynn: Dog Collection and Kennelling services
Other services· Published 02 Jan
CLOSED
05 Feb
£8.0m
Estimated
Closed
CF
HC
Hertfordshire County Council - Resources
HCC Jan 2025 - The Provision of a Framework Agreement for the Supply of Generic and Branded Cleaning Chemicals, Wipes, Soaps and Sanitisers
Furniture & furnishings· Published 02 Jan
CLOSED
13 Jan
—
Estimated
Closed
CF
BC
BRITISH COUNCIL(THE)
Venue and Event Management Agency for British Council Japan
Business services· Published 02 Jan
CLOSED
14 Jan
—
Estimated
Closed
CF
BC
BRITISH COUNCIL(THE)
British Council IELTS Branding Social Campaign
Business services· Published 02 Jan
CLOSED
31 Dec
£10k
Estimated
Closed
CF
LC
Lincolnshire County Council
College Transport- InspireU- South - Taxi- BPB000085
Transport services· Published 31 Dec
CLOSED
13 Jan
—
Estimated
Closed
CF
WC
Westminster Council City
Young Peoples Health and Wellbeing - Market Engagement
Health & social· Published 31 Dec
CLOSED
31 Jan
£10k
Estimated
Closed
CF
CC
Cornwall Council
MCA/DoLs: Adult Social Care Professional Level Training
Education & training· Published 31 Dec
CLOSED
31 Jan
£10k
Estimated
Closed
CF
CC
Cornwall Council
Adults Safeguarding: Adult Social Care Professional Training
Education & training· Published 31 Dec
CLOSED
31 Jan
£10k
Estimated
Closed
CF
CC
Cornwall Council
The Care Act: Adult Social Care Professional Level Training
Education & training· Published 31 Dec
CLOSED
13 Jan
—
Estimated
Closed
CF
WC
Westminster Council City
Young Peoples Health and Wellbeing - Market Engagement
Health & social· Published 30 Dec
Page 442 of 8764
PreviousNext