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165,209 noticesclosed · sorted by publication date
Page 45 of 8261
Time to close
Value
Type
Buyer
Notice
CLOSED
25 Mar
—
Estimated
Closed
CF
VD
VIVO DEFENCE SERVICES LIMITED
Roofing Replacement Works to Houses
Construction work· Published 26 Feb
CLOSED
26 Feb
—
Estimated
Modification
FTS
RB
Redditch Borough Councils
Water mains replacement to residential and commercial properties owned and managed by Redditch Borough Council
· Published 26 Feb
CLOSED
26 Feb
£4.5m
Estimated
Closed
CF
AD
AMEY DEFENCE SERVICES LIMITED
FDIS - Boulmer External Refurbishments to 41 properties - FY2026/27 - Amey North Region - Northern England
Construction work· Published 26 Feb
CLOSED
26 Feb
£348k
Estimated
Closed
CF
AD
AMEY DEFENCE SERVICES LIMITED
FDIS - Helensburgh External Refurbishments to 11 properties - FY2026/27 - Amey North Region - Scotland
Construction work· Published 26 Feb
CLOSED
26 Feb
—
Estimated
Modification
FTS
CC
Carmarthenshire County Council
Appointment of Independent Member / Chair of the Dyfed Pension Fund Pension Board
· Published 26 Feb
CLOSED
19 Mar
—
Estimated
Closed
CF
CI
Chemonics International, Inc.
Procurement of charging stations
Electrical machinery· Published 26 Feb
CLOSED
26 Feb
£348k
Estimated
Closed
CF
AD
AMEY DEFENCE SERVICES LIMITED
FDIS - Wattisham External Refurbishment to 10 properties - FY2026/27 - Amey Central Region - East
Construction work· Published 26 Feb
CLOSED
26 Feb
£870k
Estimated
Closed
CF
AD
AMEY DEFENCE SERVICES LIMITED
FDIS - Valley External Refurbishments to 16 properties - FY2026/27 - Amey North Region - Wales
Construction work· Published 26 Feb
CLOSED
26 Feb
£4.5m
Estimated
Closed
CF
AD
AMEY DEFENCE SERVICES LIMITED
FDIS - Cosford External Refurbishments to 33 properties - FY2026/27 - Amey Central Region - West
Construction work· Published 26 Feb
CLOSED
26 Feb
£4.5m
Estimated
Closed
CF
AD
AMEY DEFENCE SERVICES LIMITED
FDIS - Boulmer External Refurbishments to 24 properties - FY2026/27 - Amey North Region - Northern England
Construction work· Published 26 Feb
CLOSED
26 Feb
£348k
Estimated
Closed
CF
AD
AMEY DEFENCE SERVICES LIMITED
FDIS - Helensburgh External Refurbishments to 12 properties - FY2026/27 - Amey North Region - Scotland
Construction work· Published 26 Feb
CLOSED
13 Mar
—
Estimated
Closed
CF
WH
West Herts College
CA17266 - WHC - 3rd party Security Operations Centre 3 year contract
IT services· Published 26 Feb
CLOSED
26 Feb
—
Estimated
Closed
CF
MO
Ministry of Defence, DIO,
Supply Chain Notice: WAT0155-02 - Berth 5B3 Upgrade - Detailed Design
Architecture & engineering· Published 26 Feb
CLOSED
26 Feb
—
Estimated
Modification
FTS
LL
Leicester, Leicestershire and Rutland Combined Fire Authority
Vehicle Telematics System
· Published 26 Feb
CLOSED
26 Feb
£348k
Estimated
Closed
CF
AD
AMEY DEFENCE SERVICES LIMITED
FDIS - Wattisham External Refurbishment to 16 properties - FY2026/27 - Amey Central Region - East
Construction work· Published 26 Feb
CLOSED
26 Feb
£870k
Estimated
Closed
CF
AD
AMEY DEFENCE SERVICES LIMITED
FDIS - Valley External Refurbishments to 18 properties - FY2026/27 - Amey North Region - Wales
Construction work· Published 26 Feb
CLOSED
26 Feb
£348k
Estimated
Closed
CF
AD
AMEY DEFENCE SERVICES LIMITED
FDIS - Birmingham External Refurbishments to 4 properties - FY2026/27 - Amey Central Region - West
Construction work· Published 26 Feb
CLOSED
27 Mar
—
Estimated
Closed
CF
UO
UNIVERSITY OF SHEFFIELD
4993.EFM.SW Hendersons Fit-Out Works
Construction work· Published 25 Feb
CLOSED
25 Mar
—
Estimated
Closed
CF
BP
Britten Pears Arts
BPA Capital Programme CH1-3 and HR1-3
Construction work· Published 25 Feb
CLOSED
25 Feb
—
Estimated
Modification
FTS
DO
Department of Finance
ID 5989013 - DOF - LPS- The provision of a Feature Manipulation Engine (FME) Enterprise License Agreement
· Published 25 Feb
Page 45 of 8261
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Notice peek

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LO
ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman
Status
Closed
Estimated
—
Published
24 Jan 2025

Key facts

Notice ID
cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code
79000000 · Business services
Source
Contracts Finder

Timeline

  1. Published
    24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025

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