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165,209 noticesclosed · sorted by publication date

Page 452 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

17 Jan

£200k

Estimated

Closed

UNIVERSITY OF MANCHESTER

Digital Customer Experience Strategy Partner

IT services· Published 19 Dec

CLOSED

08 Jan

£19k

Estimated

Closed

LONDON LUTON AIRPORT LIMITED

L24135-T-MC - Airline Schedules Data

IT services· Published 19 Dec

CLOSED

12 Jan

£125k

Estimated

Closed

W HARVEY & SONS LIMITED

Solar Panel and Battery System W H Harvey and Sons Newlyn Cornwall

Petroleum & fuel· Published 19 Dec

CLOSED

22 Jan

£125k

Estimated

Closed

W HARVEY & SONS LIMITED

Solar Panel and Battery System W H Harvey and Sons Newlyn Cornwall

Petroleum & fuel· Published 19 Dec

CLOSED

20 Jan

£1.4m

Estimated

Closed

Bolton Metropolitan Borough Council

TC250 - Fire & Security Maintenance Contract

Repair & maintenance· Published 19 Dec

CLOSED

31 Mar

—

Estimated

Closed

Foreign Commonwealth and Development Office

Investment in Forests and Sustainable Land Use Phase 2 (IFSLU2) Component 5 (MEL)

Administration services· Published 19 Dec

CLOSED

31 Jan

—

Estimated

Closed

Higham Ferrers Town Council

Provision of CCTV including live monitoring

Security & defence· Published 19 Dec

CLOSED

24 Jan

—

Estimated

Closed

North Northamptonshire Council

North Northamptonshire Council (NNC) working collectively with West Northamptonshire Council (WNC), are seeking to appoint an organisation to pilot bereavement support (postvention service) for primary care staff for a 1-year period.

Health & social· Published 19 Dec

CLOSED

08 May

—

Estimated

Closed

Environment Agency

Supply of ENV Agriculture WR Resilience

Sewage & refuse· Published 19 Dec

CLOSED

21 Mar

—

Estimated

Closed

Ministry of Defence, DIO,

DGM/2057 - Munition Packaging Service

Business services· Published 19 Dec

CLOSED

19 Dec

—

Estimated

Closed

NHS Supply Chain : NHS Supply Chain

Respiratory Solutions 2026

Medical equipment· Published 19 Dec

CLOSED

19 Mar

—

Estimated

Closed

Herefordshire Council

Transport Technology and Associated Services RFI

Software packages· Published 19 Dec

CLOSED

31 Jan

—

Estimated

Closed

Wiltshire Council

Grounds Maintenance Contract

Agriculture & forestry· Published 19 Dec

CLOSED

14 Feb

—

Estimated

Closed

Notting Hill Genesis

Repairs and Maintenance Works Framework

Repair & maintenance· Published 19 Dec

CLOSED

03 Jan

—

Estimated

Closed

The East and North Hertfordshire NHS Trust ("ENHT")

ENHT - Mount Vernon Cancer Centre Palliative Care Consultant Support

Health & social· Published 19 Dec

CLOSED

28 Apr

—

Estimated

Closed

Norfolk County Council

Multi Provider Framework Agreement for the Provision of Actuarial, Benefits and Governance Consultancy Services primarily in support of the Local Government Pension Scheme (LGPS).

Financial services· Published 19 Dec

CLOSED

29 Jan

£108k

Estimated

Closed

The Riverside Group

TRG Window Replacement Works at Malvern Avenue

Construction materials· Published 19 Dec

CLOSED

31 Jan

—

Estimated

Closed

London Borough of Newham

Supporting Vulnerable Adults DPV: Category 5 Shared Lives (Round 1)

Health & social· Published 19 Dec

CLOSED

08 Jan

—

Estimated

Closed

capitalEsourcing

Expression of Interest- the provision of in-person payment kiosk machines

Software packages· Published 19 Dec

CLOSED

24 Feb

—

Estimated

Closed

Tata Consultancy Services Limited

Consultancy Services to procure Senior Project Manager, EU for Civil Society in Libya (Linataawan) Phase 2

IT services· Published 19 Dec

Page 452 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025