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175,267 noticesclosed · sorted by publication date

Page 461 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

03 Feb

—

Estimated

Closed

The Trustees of the British Museum

British Museum Brand and Identity Project Phase II Design

Business services· Published 17 Dec

CLOSED

20 Jan

—

Estimated

Closed

St George's University Hospitals NHS Foundation Trust

Provision of Non-Invasive Pre-Natal Testing Service

Health & social· Published 17 Dec

CLOSED

06 Jan

—

Estimated

Closed

Stoke-on-Trent Council

Management Development Programme

Business services· Published 17 Dec

CLOSED

17 Jan

£5.0m

Estimated

Closed

Anthro JV

HS2 - Old Oak Common - Public Health and Mechanical Packages - Request for Quotation / Market Engagement Event

Industrial machinery· Published 17 Dec

CLOSED

22 Dec

£500k

Estimated

Closed

Anthro JV

MISC6 - Manufacture of multi service distribution frames

Construction materials· Published 17 Dec

CLOSED

17 Dec

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: DEOP Imjin Barracks - 42057.02 IPS Panel

Electrical machinery· Published 17 Dec

CLOSED

10 Jan

£154k

Estimated

Closed

Devon & Somerset Fire & Rescue Service

DS456-24 Fuel Management System

Industrial machinery· Published 17 Dec

CLOSED

30 Jan

—

Estimated

Closed

Chorley Council

Invitation to Tender for the Provision of Skips and for the Removal, Transfer and Disposal of Wastes from Chorley Council Depot

Sewage & refuse· Published 17 Dec

CLOSED

05 Feb

—

Estimated

Closed

Hereford & Worcester Fire

Replacement Geographical Information System (GIS) Mapping Software

IT services· Published 17 Dec

CLOSED

17 Jan

£276k

Estimated

Closed

Buckinghamshire Council

Physical Activity Pathway for Older Adults with Long-Term Conditions

Health & social· Published 17 Dec

CLOSED

20 Jan

—

Estimated

Closed

Cherwell District Council

Translation Services

Business services· Published 17 Dec

CLOSED

17 Dec

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: DEOP Imjin Barracks - 43051.01 Lifts

Construction work· Published 17 Dec

CLOSED

21 Jan

—

Estimated

Closed

Herefordshire Council

Request For Information - Online Grants Management System

Business services· Published 17 Dec

CLOSED

10 Jan

£450k

Estimated

Closed

Chichester College Group

CA15069 - CCG- Crawley College- Mezzanine floor- main contractor- expression of interest

Construction work· Published 17 Dec

CLOSED

17 Dec

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: DEOP Imjin Barracks - 43031.01 - MEP

Construction work· Published 17 Dec

CLOSED

02 Jan

—

Estimated

Closed

MITIE FM LIMITED

Mitie Defence / Gibraltar / Standby Generator set & associated fuel tank and pipework

Installation services· Published 17 Dec

CLOSED

10 Jan

£2.0m

Estimated

Closed

Chichester College Group

CA15063 - Worthing College- main contractor services for enabling works package

Construction work· Published 17 Dec

CLOSED

02 Jan

—

Estimated

Closed

ARK GROUP DMCC

Audit of ARK Group DMCC for the year ended 31 Dec 2024

Business services· Published 17 Dec

CLOSED

13 Jan

—

Estimated

Closed

Ukaea United Kingdom Atomic Energy Authority

Supply and Installation of Diagnostic Frame

Laboratory equipment· Published 17 Dec

CLOSED

17 Dec

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: DEOP Imjin Barracks - 41172.01 Metal Roofing

Construction work· Published 17 Dec

Page 461 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025