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175,267 noticesclosed · sorted by publication date

Page 68 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

22 Jan

—

Estimated

Modification

FTS

Gateshead Borough Council

Framework for The Supply of Provision of a Fully Integrated TH3 Powered Air Respirator

· Published 22 Jan

CLOSED

20 Feb

—

Estimated

Closed

Central Swindon North Parish Council

Car Parking Management

Other services· Published 22 Jan

CLOSED

22 Jan

—

Estimated

Closed

Liverpool City Council

ADULT LEARNING SERVICE - FLEXIBLE PURCHASING SYSTEM

Education & training· Published 22 Jan

CLOSED

24 Feb

—

Estimated

Closed

London Borough of Merton

Merton Adult Learning Main Delivery Service

Education & training· Published 22 Jan

CLOSED

22 Jan

—

Estimated

Modification

FTS

Kent County Council

CN250355 - Managed Accounts & Payroll Service

· Published 22 Jan

CLOSED

30 Jan

£5.0m

Estimated

Closed

Clearsprings Group (Ready Homes)

GB-Rayleigh: PERIODIC INDICATIVE NOTICE (PIN)-Provision of Hard Facilities Management Services

Business services· Published 22 Jan

CLOSED

22 Jan

—

Estimated

Modification

FTS

Caerphilly County Borough Council

Asset Management Solution for Property & Finance Services

· Published 22 Jan

CLOSED

22 Jan

—

Estimated

Closed

FTS · Works

Trivallis

Kitchens & Bathrooms Programme

Construction work· Published 22 Jan

CLOSED

20 Feb

—

Estimated

Closed

York College

CA17046 - York College - ITT for the Supply of Staff and Student Uniform and PPE

Clothing & footwear· Published 22 Jan

CLOSED

26 Feb

£142k

Estimated

Closed

UNITE PROCUREMENT UK LIMITED

Supply of Outdoor Audio Systems

Radio & TV equipment· Published 22 Jan

CLOSED

13 Feb

£500k

Estimated

Closed

UNITE PROCUREMENT UK LIMITED

Supply of Armoured Containers

Security & defence· Published 22 Jan

CLOSED

22 Jan

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: BLD0311-01 Lift Remedial Work Programme-Major Work

Construction work· Published 22 Jan

CLOSED

08 Jan

—

Estimated

Closed

Ministry of Defence, DIO,

Global Network Design - Contract Award Notice

Software packages· Published 22 Jan

CLOSED

06 Feb

—

Estimated

Closed

KIER TRANSPORTATION LIMITED

M6 Lune Gorge - Demolition of Existing Motorway Bridges

Construction work· Published 22 Jan

CLOSED

30 Jan

—

Estimated

Closed

KIER TRANSPORTATION LIMITED

M6 Lune Gorge - Drainage Surveys

Construction work· Published 22 Jan

CLOSED

23 Feb

—

Estimated

Closed

PROCUREMENT FOR SCHOOLS LTD

Northwood_Group_Catering_Tender_2026_(3schools)

Hotel & restaurant· Published 21 Jan

CLOSED

27 Jan

—

Estimated

Closed

West Suffolk NHS Foundation Trust

CA17056 - Construction project - Child Development Centre

Construction work· Published 21 Jan

CLOSED

13 Feb

—

Estimated

Closed

EU SUPPLY LIMITED

Consumer PR & Event Management

Business services· Published 21 Jan

CLOSED

21 Jan

£6.0m

Estimated

Closed

Liverpool City Council

Festive Activation at Pier Head and St George's Plateau

Business services· Published 21 Jan

CLOSED

30 Jan

—

Estimated

Closed

Tameside College

CA17052 - Tameside College - ITT for the provision of Desktop CNC machines

Industrial machinery· Published 21 Jan

Page 68 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025