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175,267 noticesclosed · sorted by publication date

Page 74 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

22 Jan

—

Estimated

Closed

Department for Energy Security & Net Zero

ICF Legal Service 2025

Business services· Published 14 Jan

CLOSED

14 Jan

—

Estimated

Modification

FTS

North York Moors National Park Authority

Peatland Restoration in the North York Moors - White Mires, Cropton Forest

· Published 14 Jan

CLOSED

19 Jan

—

Estimated

Closed

Leicestershire County Council

SEN17285-SEN-TAXI-BIRCH WOOD SCHOOL - GRANGE DRIVE

Transport services· Published 14 Jan

CLOSED

14 Jan

—

Estimated

Closed

FTS · Services

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Blaenavon Medical Practice General Medical Services (GMS)

Health & social· Published 14 Jan

CLOSED

14 Jan

—

Estimated

Modification

FTS

WM5G LIMITED

AI Proposition Development

· Published 14 Jan

CLOSED

11 Feb

—

Estimated

Closed

Kirby Muxloe Parish Council

Grave digging

Construction work· Published 14 Jan

CLOSED

30 Jan

—

Estimated

Closed

VIVO DEFENCE SERVICES LIMITED

Full Internal Refurbish to 750 Void Houses

Construction work· Published 14 Jan

CLOSED

11 Feb

—

Estimated

Closed

Kirby Muxloe Parish Council

Gravedigging

Construction work· Published 14 Jan

CLOSED

11 Feb

—

Estimated

Closed

Kirby Muxloe Parish Council

Grounds Maintenance

Agriculture & forestry· Published 14 Jan

CLOSED

02 Mar

£80k

Estimated

Closed

Kempsey Parish Council

Kempsey IT and Youth Hub

Construction materials· Published 13 Jan

CLOSED

13 Feb

£50k

Estimated

Closed

Rotherham Doncaster and South Humber NHS Foundation Trust

Tender for the Provision of a Remote Clinical Coding Service to RDash NHS FT

Business services· Published 13 Jan

CLOSED

27 Jan

—

Estimated

Closed

North East Lincolnshire Council

Pre Market Engagement North East Lincolnshire Highways Framework 2026 - 2030

Construction work· Published 13 Jan

CLOSED

03 Feb

—

Estimated

Closed

Chemonics International, Inc.

Procurement of vehicle (Passenger van-type vehicle)

Transport equipment· Published 13 Jan

CLOSED

27 Jan

—

Estimated

Closed

KIER TRANSPORTATION LIMITED

A66 Northern Trans-Pennine (NTP) - Schemes 1 & 2 Enabling works for access to working areas

Construction work· Published 13 Jan

CLOSED

13 Jan

—

Estimated

Modification

FTS

North Northamptonshire Council

North Northamptonshire Council - Croyland School Boiler Replacement RFQ

· Published 13 Jan

CLOSED

13 Jan

—

Estimated

Modification

FTS

Yorkshire Housing Limited

Visitor Management & Meeting Room Booking System

· Published 13 Jan

CLOSED

13 Jan

—

Estimated

Modification

FTS

London Borough of Hillingdon

Supply and Planting of Spring Flowering Bulbs

· Published 13 Jan

CLOSED

13 Jan

—

Estimated

Modification

FTS

Central Bedfordshire Council

CBC-1844-T-LS Parking Enforcement Outsourcing

· Published 13 Jan

CLOSED

13 Jan

—

Estimated

Modification

FTS

Herefordshire Council

INVITATION TO TENDER (ITT) for the provision of Professional consultancy services to manage delivery of Herefordshire Council's school building maintenance programme

· Published 13 Jan

CLOSED

13 Jan

—

Estimated

Modification

FTS

London Borough of Hillingdon

Supply and Delivery of Bins, Benches, and Picnic Benches/Tables

· Published 13 Jan

Page 74 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025