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175,267 noticesclosed · sorted by publication date

Page 81 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

23 Jan

£109k

Estimated

Closed

London Borough of Haringey

25-362: Batches 38A & 45

Construction work· Published 22 Dec

CLOSED

22 Dec

—

Estimated

Modification

FTS

UK Atomic Energy Authority

Safety Case Peer Review Services

· Published 22 Dec

CLOSED

23 Jan

£1

Estimated

Closed

UK Battery Industrialisation Centre

W-O-T Project

Education & training· Published 22 Dec

CLOSED

22 Dec

—

Estimated

Modification

FTS

Kent Police and Crime Commissioner

Kent & Medway Appropriate Adult (AA) Service

· Published 22 Dec

CLOSED

22 Dec

—

Estimated

Modification

FTS

UNIVERSITY OF SHEFFIELD

4433/AMRC/GM/25 Digital Product Passport (DPP) - R2

· Published 22 Dec

CLOSED

05 Feb

—

Estimated

Closed

REED IN PARTNERSHIP LIMITED

Reed Wellbeing: Healthier You Services Expression of Interest

Health & social· Published 22 Dec

CLOSED

22 Dec

—

Estimated

Closed

FTS · Works

Bathampton Parish Council

Construction and Installation of Playground in Bathampton

Musical instruments· Published 22 Dec

CLOSED

22 Dec

£1

Estimated

Closed

UK Battery Industrialisation Centre

test only

Other services· Published 22 Dec

CLOSED

22 Dec

—

Estimated

Modification

FTS

Bedford Borough Council

Supported Lodgings Framework

· Published 22 Dec

CLOSED

22 Dec

—

Estimated

Modification

FTS

THE PIRBRIGHT INSTITUTE

Site HV/LV Supplies Maintenance

· Published 22 Dec

CLOSED

22 Dec

—

Estimated

Modification

FTS

THE PIRBRIGHT INSTITUTE

Autoclave Service and Validation Contract

· Published 22 Dec

CLOSED

22 Dec

—

Estimated

Modification

FTS

Notting Hill Genesis

Furniture Framework

· Published 22 Dec

CLOSED

22 Dec

—

Estimated

Modification

FTS

Corporate Officer of the House of Commons

Visitor Information System

· Published 22 Dec

CLOSED

02 Feb

—

Estimated

Closed

Harlow District Council

Taxi Driver Training 25/028

Education & training· Published 19 Dec

CLOSED

19 Dec

—

Estimated

Modification

FTS

London Borough of Hillingdon

Provision of a Highways Term Service Contract

· Published 19 Dec

CLOSED

19 Dec

—

Estimated

Modification

FTS

Cyngor Bwrdeistref Sirol Merthyr Tudful Merthyr Tydfil County Borough Council

CLAIRE WALES TEXTILES & MEDIA MATERIALS REUSE & RECYCLING 2026 FRAMEWORK AGREEMENT (MTCBC/CLAIRE/TMR02)

· Published 19 Dec

CLOSED

19 Jan

£80k

Estimated

Closed

ENTERPRISE CHESHIRE AND WARRINGTON

Sector Evidence Base and Investor Ready Narratives

Business services· Published 19 Dec

CLOSED

12 Feb

—

Estimated

Closed

Milton Keynes College

CA16937 - Milton Keynes College Tender for an Approved Supplier List for Mechanical, Electrical & Water Reactive Repair and Maintenance Services

Repair & maintenance· Published 19 Dec

CLOSED

19 Dec

—

Estimated

Modification

FTS

Lancashire County Council

Street Lighting Maintenance Works

· Published 19 Dec

CLOSED

19 Dec

—

Estimated

Closed

FTS · Services

Commercial Services

Supply of Parking Management Solutions and Associatied Services Y23043

Other services· Published 19 Dec

Page 81 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025