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175,267 noticesclosed · sorted by publication date

Page 82 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

08 Jan

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: WC1701346 - High Risk Asbestos removals and reinstatement works, Akrotiri (CYPRUS)

Construction work· Published 19 Dec

CLOSED

29 Jan

—

Estimated

Closed

South Thames College Group

CA16936 - South Thames College Group - Managed Advertising Campaign Solutions & Applicant Tracking System

Business services· Published 19 Dec

CLOSED

19 Dec

—

Estimated

Modification

FTS

MHRA

Purchase of a bespoke Flexible Film Isolator

· Published 19 Dec

CLOSED

30 Jan

£5.0m

Estimated

Closed

The University of Northumbria at Newcastle

GB-Newcastle Upon Tyne: T25-0013 Fire Door Installation and Repair Services

Construction work· Published 19 Dec

CLOSED

19 Dec

—

Estimated

Modification

FTS

Bedford Borough Council

Rural Community Support Service

· Published 19 Dec

CLOSED

19 Dec

—

Estimated

Modification

FTS

DEPARTMENT FOR ENVIRONMENT, FOOD AND RURAL AFFAIRS

Food Data Infrastructure and Governance

· Published 19 Dec

CLOSED

09 Jan

—

Estimated

Closed

PALLADIUM INTERNATIONAL LIMITED

Liberia Vehicle Fleet Provision

Transport equipment· Published 19 Dec

CLOSED

09 Jan

£250k

Estimated

Closed

Costain Group PLC

P26 Electro-Magnetic Compatibility (EMC) Management Consultancy - Costain HRS02 Tunnel and Lineside M&E

Electrical machinery· Published 19 Dec

CLOSED

19 Dec

—

Estimated

Modification

FTS

Lancashire County Council

Provision of Residual Waste Transfer Services in East Lancashire (4 Lots)

· Published 19 Dec

CLOSED

19 Dec

—

Estimated

Modification

FTS

The British Broadcasting Corporation (BBC)

Domain Name Service (DNS) Solution

· Published 19 Dec

CLOSED

19 Dec

—

Estimated

Closed

FTS · Services

North Lanarkshire Council

Framework Agreement for Taxi and Private Hire Provision

Transport services· Published 19 Dec

CLOSED

19 Dec

—

Estimated

Modification

FTS

UK Research and Innovation

UKRI-5148 Electrical Maintenance Services at STFC Daresbury Laboratory

· Published 19 Dec

CLOSED

19 Jan

£213k

Estimated

Closed

Frederick Bremer School

ICT Managed Service - Request for Quote - Frederick Bremer School

IT services· Published 18 Dec

CLOSED

12 Jan

£8k

Estimated

Closed

North York Moors National Park Authority

High Cow Helm & High Ellermire, Bilsdale

Agriculture & forestry· Published 18 Dec

CLOSED

18 Dec

—

Estimated

Closed

FTS · Services

Glasgow Life (Culture & Sport Glasgow)

The Provision and Maintenance of Glasgow Life’s, Glasgow Club Activity Booking Platform Application (MyFitApp)

IT services· Published 18 Dec

CLOSED

18 Dec

—

Estimated

Modification

FTS

MHRA

Purchase and maintenance of Advanced Electroporation system

· Published 18 Dec

CLOSED

18 Dec

—

Estimated

Modification

FTS

SELWOOD HOUSING SOCIETY LIMITED

Roofing and Associated Works

· Published 18 Dec

CLOSED

19 Jan

—

Estimated

Closed

PROSPER LEARNING TRUST

CA16926 - Prospere Learning Trust - Provision of Employee Health Cash Plan

Health & social· Published 18 Dec

CLOSED

18 Dec

—

Estimated

Closed

FTS · Services

Scotland Excel

Secure Care Services

· Published 18 Dec

CLOSED

08 Jan

£800k

Estimated

Closed

PALLADIUM INTERNATIONAL LIMITED

FACT Dialogue Secretariat

Agricultural products· Published 18 Dec

Page 82 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025