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175,267 noticesclosed · sorted by publication date

Page 83 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

15 Jan

£500k

Estimated

Closed

University of Leeds

GB-Leeds: 202526 5320 - Ultracold Laboratory Freezers

Furniture & furnishings· Published 18 Dec

CLOSED

08 Jan

£10.0m

Estimated

Closed

Anthro JV

Communications Cabling COMM7 and Building Energy Management System COMM17 Framework

Radio & TV equipment· Published 18 Dec

CLOSED

16 Jan

—

Estimated

Closed

THE NATIONAL TRUST FOR PLACES OF HISTORIC INTEREST OR NATURAL BEAUTY

National Trust - NI - Tree Nursery Phase 2 Polytunnel Installation

Agricultural products· Published 18 Dec

CLOSED

22 Dec

—

Estimated

Closed

Homes England (the name adopted by the Homes and Communities Agency)

Development and Regeneration Technical Services (DARTS) Framework - Sheffield Viability

Architecture & engineering· Published 18 Dec

CLOSED

07 Jan

£3.0m

Estimated

Closed

Health Innovation North East and North Cumbria

Invitation to Attend a Market Engagement Event On 8th January 2026 at 10:45 - Digital Platform provision for North East North Cumbria Community OPIP

IT services· Published 18 Dec

CLOSED

18 Dec

—

Estimated

Modification

FTS

Bassetlaw District Council

BaDC-1566 Leadership and Talent Academy

· Published 18 Dec

CLOSED

14 Jan

£65k

Estimated

Closed

London Borough of Merton

Fire alarm replacement works at Malmesbury Primary School

Construction work· Published 18 Dec

CLOSED

30 Jan

—

Estimated

Closed

Ministry of Defence, DIO,

REQUEST FOR INFORMATION Novel Approaches to Decorative Ships' Crests and Badges

Furniture & furnishings· Published 18 Dec

CLOSED

30 Jan

—

Estimated

Closed

Department for Work & Pensions

JCS Front of House Translation Tool

IT services· Published 18 Dec

CLOSED

14 Jan

£40k

Estimated

Closed

North East Ambulance Service

Solar PV - Vancouver House

Electrical machinery· Published 18 Dec

CLOSED

05 Jan

—

Estimated

Closed

PLUS DANE HOUSING GROUP LIMITED

Soft Market Test for Heat Network Consultancy

Architecture & engineering· Published 17 Dec

CLOSED

23 Jan

£10.0m

Estimated

Closed

COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST

Laundry service

Other services· Published 17 Dec

CLOSED

14 Jan

£1.0m

Estimated

Closed

St George's University Hospitals NHS Foundation Trust

TENDER Refurb Works for 6x lifts atLanesborough &St James, StGeorge's Hospital

Construction work· Published 17 Dec

CLOSED

16 Jan

—

Estimated

Closed

Surrey Police

Insurance Fund Actuarial Services and Audit - Opportunity

Financial services· Published 17 Dec

CLOSED

17 Dec

—

Estimated

Modification

FTS

Oxfordshire County Council

Behaviour as Communication Intervention

· Published 17 Dec

CLOSED

17 Dec

—

Estimated

Modification

FTS

HOMES IN SOMERSET LIMITED

Electrical Safety and Maintenance Services

· Published 17 Dec

CLOSED

17 Dec

—

Estimated

Modification

FTS

Coventry City Council (COV)

COV - Request for quotation for Housing Delivery Vehicle Options Appraisal

· Published 17 Dec

CLOSED

06 Jan

£1.0m

Estimated

Closed

Rotherham Doncaster and South Humber NHS Foundation Trust

For the Provision of Digital Assessments for Children, Young People and Adults

Software packages· Published 17 Dec

CLOSED

03 Dec

—

Estimated

Closed

Homes England (the name adopted by the Homes and Communities Agency)

Homes England - Solicitor - Development Loan - Holmfirth

Business services· Published 17 Dec

CLOSED

17 Dec

—

Estimated

Modification

FTS

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Development of Learning Materials for the Welsh Risk Pool

· Published 17 Dec

Page 83 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025