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165,209 noticesclosed · sorted by publication date

Page 9 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

26 May

—

Estimated

Modification

FTS

NHS Blood & Transplant (NHSBT)

Supply, Calibration & Maintenance of Temperature Loggers

· Published 26 May

CLOSED

26 May

—

Estimated

Modification

FTS

Places for London Limited

Newbury Park Development

· Published 26 May

CLOSED

26 May

—

Estimated

Modification

FTS

Devon County Council

CP2779-26 Major Refurbishments - Hele Bridge (00024)

· Published 26 May

CLOSED

26 May

—

Estimated

Modification

FTS

East Suffolk and North Essex NHS Foundation Trust

Minimally Invasive Surgery & Energy Devices

· Published 26 May

CLOSED

26 May

—

Estimated

Modification

FTS

Department for Science, Innovation & Technology

Prj_5970 - ITT - Purchase of carbon credits as part of the construction of a new HQ for the European Centre of Medium Range Weather Forecasts

· Published 26 May

CLOSED

25 May

—

Estimated

Closed

FTS · Services

The City of Edinburgh Council

Taxi and Private Hire Car Intermediate Course First Aid Awareness Provision

Education & training· Published 25 May

CLOSED

05 Jun

£2.7m

Estimated

Closed

New College Swindon

CA17784 - Subcontract provision for 2026_27

Education & training· Published 22 May

CLOSED

22 May

—

Estimated

Modification

FTS

SUPC Ltd

Security & Cleaning Services

· Published 22 May

CLOSED

22 May

—

Estimated

Modification

FTS

Science Museum Group

Horrible Science: Cosmic Chaos Exhibition - Summative Evaluation

· Published 22 May

CLOSED

22 May

—

Estimated

Modification

FTS

Ashfield District Council

TF06 Green Ashfield - Delivery

· Published 22 May

CLOSED

02 Jun

—

Estimated

Closed

Dorset Council

Market Engagement for Respite and Short Breaks

Health & social· Published 22 May

CLOSED

22 May

—

Estimated

Closed

FTS · Services

University of Dundee

UoD-EFM151-TC-2026 - HVAC Hard FM

Furniture & furnishings· Published 22 May

CLOSED

22 May

—

Estimated

Modification

FTS

Swindon Borough Council

Complex Care Residential Provision and Short Breaks Overnight Respite for Disabled/SEND Children.

· Published 22 May

CLOSED

21 May

—

Estimated

Modification

FTS

THE GUINNESS PARTNERSHIP LIMITED

Mechanical, Electrical, and Plumbing Servicing and Capital Works

· Published 21 May

CLOSED

21 May

—

Estimated

Modification

FTS

CLARION HOUSING GROUP LIMITED

BRML000015 Crystal Palace Park Main Contractor

· Published 21 May

CLOSED

21 May

—

Estimated

Closed

FTS · Services

Forestry and Land Scotland

FLS-1801 Waste Management Services

Transport equipment· Published 21 May

CLOSED

21 May

—

Estimated

Modification

FTS

Rochford Districtg Council

Mill Hall Arts & Events Centre Operator

· Published 21 May

CLOSED

21 May

—

Estimated

Modification

FTS

UK Atomic Energy Authority

Supply and Install of 415V AC Distribution, Metering and Inter-Trip Panels

· Published 21 May

CLOSED

01 Mar

£150k

Estimated

Closed

DEFRA

HR Investigation Services

Business services· Published 21 May

CLOSED

20 May

—

Estimated

Modification

FTS

Joseph Chamberlain Sixth Form College

Joseph Chamberlain 6th Form College MFD Partner

· Published 20 May

Page 9 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025