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175,267 noticesclosed · sorted by publication date

Page 99 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

21 Nov

—

Estimated

Modification

FTS

Westmorland and Furness Council

The Provision of Residential Children's Home Services (block bed purchase) in Westmorland and Furness

· Published 21 Nov

CLOSED

10 Feb

—

Estimated

Closed

Chelsea and Westminster Hospital NHS Foundation Trust

CLCH - Total FM Service

Business services· Published 21 Nov

CLOSED

21 Nov

—

Estimated

Closed

FTS · Services

NHS Greater Glasgow and Clyde

Electrical Authorising Engineer Services

· Published 21 Nov

CLOSED

09 Jan

—

Estimated

Closed

Wrightington Wigan and Leigh NHS Foundation Trust

WLT3376 Private Patient Partnership

Health & social· Published 21 Nov

CLOSED

29 Dec

£120k

Estimated

Closed

Chemonics International, Inc.

Construction services for the Renovation of the administrative services center on 1 Zakhystnykiv Ukrainy St., Pechenihy, Kharkiv oblast

Construction work· Published 21 Nov

CLOSED

21 Nov

—

Estimated

Modification

FTS

Derby College Group

Provision of Catering Services

· Published 21 Nov

CLOSED

30 Dec

£75k

Estimated

Closed

Hull City Council

Victoria Dock Community Centre Refurbishment Works, Hull. HU9 1TL

Construction work· Published 21 Nov

CLOSED

10 Dec

£200k

Estimated

Closed

Medicines and Healthcare Products Regulatory Agency

Car Park and Road Resurfacing

Construction work· Published 21 Nov

CLOSED

16 Dec

—

Estimated

Closed

Trowbridge Town Council

Multi Use Games Area MUGA Refurbishment

Construction work· Published 21 Nov

CLOSED

21 Nov

—

Estimated

Modification

FTS

East Suffolk Council

Temporary Accommodation Initiative

· Published 21 Nov

CLOSED

21 Nov

—

Estimated

Modification

FTS

Llywodraeth Cymru / Welsh Government

Information Advice Quality Framework

· Published 21 Nov

CLOSED

21 Nov

—

Estimated

Modification

FTS

MIDLAND HEART LIMITED

Disaster Recovery as a Service (DRaaS)

· Published 21 Nov

CLOSED

14 Jan

£2.8m

Estimated

Closed

Cheshire West and Chester Council

Freestanding Digital Screens 2025

Transport equipment· Published 21 Nov

CLOSED

05 Dec

£126k

Estimated

Closed

Bedfordshire, Luton and Milton Keynes Integrated Care Board

2027 Section 12 (S12) Digital Solution Market Engagement for NHS BLMK ICB

Software packages· Published 21 Nov

CLOSED

27 Nov

£1.0m

Estimated

Closed

Anthro JV

Old Oak Common - Lighting Control Systems - LGHT1

Electrical machinery· Published 20 Nov

CLOSED

17 Dec

£5.0m

Estimated

Closed

Ferrovial BAM Rail Systems

Slab Track Installation copy

Construction work· Published 20 Nov

CLOSED

01 Dec

£2.5m

Estimated

Closed

Balfour Beatty VINCI JV HS2

BBV Sublot 4 - HSST1020 - Curzon Wharf Phase 2 Contaminated Land Remediation

Sewage & refuse· Published 20 Nov

CLOSED

20 Feb

—

Estimated

Closed

CRESCENT PURCHASING LIMITED

CA16769 - Preliminary Market Engagement - Temporary and Permanent Staffing

Business services· Published 20 Nov

CLOSED

12 Sept

£200k

Estimated

Closed

Department for Education

CON_28979 - Breakfast Clubs Early Adopters Research

R&D services· Published 20 Nov

CLOSED

12 Dec

—

Estimated

Closed

Department for Education

Bradford Children & Families Trust - Chairperson

Education & training· Published 20 Nov

Page 99 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025