PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNoticescategoryCategories
BuyersSuppliersNoticesCategories
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
  1. Home›
  2. Suppliers›
  3. Software packages (CPV 48)›
  4. ServiceNow UK Limited
SU

ServiceNow UK Limited

Software packages
Large

ServiceNow is a global cloud platform company that provides digital workflow solutions to help organisations automate and optimise their business processes. The platform connects people, functions, and systems across enterprises, offering IT service management, HR service delivery, customer service, and security operations. ServiceNow serves thousands of enterprise customers worldwide, helping them transform their operations through intelligent automation.

servicenow.com ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£22.7m
Live
20
Buyers
12
12m
£589k
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities1
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts20 / 33
  • Top buyers12
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — ServiceNow UK LimitedUpdated 20 Jul 2026

At a glance · for buyers and watchdogs

ServiceNow UK Limited has won £22.7m across 12 public-sector buyers, with 20 live contracts.

Why: top buyer National Highways at 82% · 100% in Software packages · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
No CH recordCompany status
20 of 33Live contracts
82%Top-buyer concentration
100%Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value · 2/5

Commitments mapped to the Government Social Value Model themes. Each is tagged self-reported or from the website.

◐ From supplier website
JobsNo commitment stated✓
SkillsNo commitment stated✓
Environment1 commitment✓
Tackling inequalityNo commitment stated✓
Community1 commitment✓
Environment · 1
  • WebsiteEnvironmentalCommitted to achieving net-zero emissions and running on 100% renewable energy
Community · 1
  • WebsiteCommunityServiceNow.org supports nonprofit organisations with discounted technology

Extracted automatically from servicenow.com on Jun 2026. Not independently verified — treat as the supplier’s own marketing claims.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Services · 8
IT Service Management
HR Service Delivery
Customer Service Management
Security Operations
IT Operations Management
App Engine
Digital Workflow Automation
Cloud Platform
Frameworks & DPS · 1 from notices
  • Service Now IT Service Management Professional Fulfiller User x 50 plus ServiceNow ImpactTHE UNIVERSITY OF BIRMINGHAM · £40k

Extracted automatically from servicenow.com on Jun 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies

Delivery stories the supplier has published, with sector and outcome.

⚑ Self-reported
—

No case studies yet

Once a claimed supplier publishes delivery stories — the buyer, the sector, what was delivered and the outcome — they appear here.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships · 4

Credentials listed on the supplier’s website. Not yet checked against issuer registers.

◐ From supplier website
Core credentials · 1/6
Cyber EssentialsNot evidenced✓
Cyber Essentials PlusNot evidenced✓
ISO 27001 — Information securityListed on site✓
ISO 9001 — QualityNot evidenced✓
ISO 14001 — EnvironmentalNot evidenced✓
ISO 45001 — Health & safetyNot evidenced✓
Other credentials & memberships · 3
SOC 2 Type II
ISO 20000
FedRAMP Authorized

Extracted automatically from servicenow.com on Jun 2026. Not independently verified — treat as the supplier’s own marketing claims.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 20 live · 13 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
ServiceNow licensing extension
Science Museum Group—31 Dec 2025£547k3 yrspending
South West London Digital Corporate Platform Licences
N H S Shared Business Services4810000030 Sept 2025£42k12 moLive
Asset Management modules for ServiceNow
THE UNIVERSITY OF BIRMINGHAM7222230001 Sept 2024£274k11 moClosed
ServiceNow Licences
DfTc - Department for Transport4800000001 Jul 2024£220k12 moClosed
Data Content Manager starter licence
Met Office4800000012 Jun 2024£38k12 moClosed
Variation No 1 IT Asset Management and Associated products listed in ORD5145470-1
THE UNIVERSITY OF BIRMINGHAM7200000018 Dec 2023£170k7 moClosed
Software Licensing
National Highways7998000030 Nov 2023£18.7m5.1 yrsLive
Service Now IT Service Management Professional Fulfiller User x 50 plus ServiceNow Impact
THE UNIVERSITY OF BIRMINGHAM4800000029 Nov 2023£40k1.7 yrsClosed
Service Now Training Credits
Shared Services Connected Limited8000000019 Aug 2023£44k12 moClosed
Contract for the Provision of ServiceNow IT Service Management Professional to the University of Birmingham
THE UNIVERSITY OF BIRMINGHAM4800000017 Oct 2022£66k2.8 yrsClosed
Total live value £18.8m · mean award £689k1–10 of 33

Top buyers · 12 buyers · top 3 = 96%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
National Highways
1 contract
82%
since 2023
2
THE UNIVERSITY OF BIRMINGHAM
10 contracts
12%
since 2022
3
Science Museum Group
1 contract
2%
since 2025
4
DfTc - Department for Transport
2 contracts
2%
since 2021
5
H M REVENUE & CUSTOMS
1 contract
1%
since 2021
6
Shared Services Connected Limited
1 contract
0%
since 2023
7
N H S Shared Business Services
1 contract
0%
since 2025
8
Met Office
2 contracts
0%
since 2024
9
Office of Rail and Road
1 contract
0%
since 2022
10
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)
11 contracts
0%

Category mix

CPV-division share of last-12m awarded value. Single-category exposure: 100%.

✓ From notices
Software packages48
100%
⚠ Concentration: 100% of recent awarded value sits in a single CPV division. A category-specific downturn would materially affect revenue.

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
South East1 contract
85%
West Midlands10 contracts
12%
London3 contracts
3%
South West2 contracts
0%
Scotland11 contracts
0%
North West1 contract
0%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). ServiceNow UK Limited highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
DE
Deloitte LLP
No£200.0m1
PC
PA Consulting
No£150.0m1
AT
Atamis Ltd
Yes£36.4m3
CU
CAPGEMINI UK PLC
No£33.8m2
IS
Influential Software Services
Yes£30.0m1
SU
ServiceNow UK Limited
No£589k—
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
No Companies House record linked — automated risk checks unavailable.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
No Companies House record linked — statutory compliance checks unavailable.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Registered details, directors and PSC.

✓ Live sync
🏛

No Companies House record linked

A Companies House number is on file but the record has not been synced yet.

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
—
06299382 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.