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Provident CRM Ltd

UK public-sector supplier
SME

Provident CRM Ltd specializes in CRM and business process management solutions, helping organizations tailor software to their needs for improved efficiency and customer satisfaction.

providentcrm.com ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£1.0m
Live
2
Buyers
7
12m
—
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts2 / 8
  • Top buyers7
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — Provident CRM LtdUpdated 20 Jul 2026

At a glance · for buyers and watchdogs

Provident CRM Ltd has won £1.0m across 7 public-sector buyers, with 2 live contracts.

Why: top buyer Lincolnshire County Council at 36% · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
No CH recordCompany status
2 of 8Live contracts
36%Top-buyer concentration
—Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Services · 4
ConsultingImplementationIntegrationTraining

Extracted automatically from providentcrm.com on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies

Delivery stories the supplier has published, with sector and outcome.

⚑ Self-reported
—

No case studies yet

Once a claimed supplier publishes delivery stories — the buyer, the sector, what was delivered and the outcome — they appear here.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships

Independently issued. Verification dates cross-checked against issuer registers.

↔ Cross-checked
—

No accreditations recorded

B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 2 live · 6 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
YPO 1253 - SUPPLY OF CRM SOLUTION FOR WIDER PUBLIC SECTOR
Yorkshire Purchasing Organisation—05 Mar 2026—12 mopending
Provision of Sugar CRM and Digital Transformation
Merseyside Waste Disposal Authority4800000001 Nov 2024£195k4 yrsLive
NNC- Electronic Project Management System (ePMS)
North Northamptonshire Council4833100030 May 2023£63k3 yrsClosed
WP2045 User Research Panel - CRM panel tool
Government Digital Service4800000029 Apr 2022£55k12 moClosed
User Panel Platform - Licenses
HM Revenue & Customs4821800021 May 2021£6k12 moClosed
WLDC - Customer Relationship Management (Solution)
Lincolnshire County Council7200000010 Feb 2020£375k4 yrsClosed
Contract for the Provision of a Customer Relationship Management System (CRM) and Content Management System (CMS)
BCH Procurement (Representing The Police and Crime Commissioners for Bedfordshire, Cambridgeshire and Hertfordshire )3020000021 Dec 2017£354k5.2 yrsClosed
YPO 1253-Supply of CRM Solution for Wider Public Sector
Yorkshire Purchasing Organisation————Live
Total live value £195k · mean award £131k

Top buyers · 7 buyers · top 3 = 88%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
Lincolnshire County Council
1 contract
36%
since 2020
2
BCH Procurement (Representing The Police and Crime Commissioners for Bedfordshire, Cambridgeshire and Hertfordshire )
1 contract
34%
since 2017
3
Merseyside Waste Disposal Authority
1 contract
19%
since 2024
4
North Northamptonshire Council
1 contract
6%
since 2023
5
Government Digital Service
1 contract
5%
since 2022
6
HM Revenue & Customs
1 contract
1%
since 2021
7
Yorkshire Purchasing Organisation
2 contracts
0%
since 2026

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
East Midlands2 contracts
63%
North West1 contract
28%
London2 contracts
9%
Yorkshire2 contracts
0%
Region resolved for 66% of awarded value (by buyer postcode); the remainder lacks a usable address.

Peers

Suppliers with overlapping CPVs & buyers (last 24m). Provident CRM Ltd highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
DE
Deloitte LLP
No£331.6m2
PC
PA Consulting
No£150.0m1
AT
Atamis Ltd
Yes£36.4m3
CU
CAPGEMINI UK PLC
No£33.8m2
IS
Influential Software Services
Yes£30.0m1
PC
Provident CRM Ltd
Yes——
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
No Companies House record linked — automated risk checks unavailable.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
No Companies House record linked — statutory compliance checks unavailable.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Registered details, directors and PSC.

✓ Live sync
🏛

No Companies House record linked

No Companies House number on file — this supplier may be overseas, a sole trader or a consortium.

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
—
— · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.