PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNoticescategoryCategories
BuyersSuppliersNoticesCategories
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
  1. Home›
  2. Suppliers›
  3. IT services (CPV 72)›
  4. BUSINESS SYSTEMS (U.K.) LIMITED
BS

BUSINESS SYSTEMS (U.K.) LIMITED

IT services
SME

Business Systems (U.K.) Limited provides solutions in AI and automation, customer experience management, monitoring and compliance, and workforce management. They focus on enhancing customer interactions and ensuring regulatory compliance through advanced technology.

bslgroup.com ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£392.5m
Live
10
Buyers
12
12m
£81k
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts10 / 18
  • Top buyers12
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — BUSINESS SYSTEMS (U.K.) LIMITEDUpdated 10 Aug 2026

At a glance · for buyers and watchdogs

BUSINESS SYSTEMS (U.K.) LIMITED has won £392.5m across 12 public-sector buyers, with 10 live contracts.

Why: top buyer Crown Commercial Service at 98% · 100% in IT services · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
No CH recordCompany status
10 of 18Live contracts
98%Top-buyer concentration
100%Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Services · 4
AI & AutomationEffortlessly scale, reduce inbound demand and automate routine tasks with conversational AI and intelligent automation. ↗CX ManagementDeliver seamless, omnichannel customer journeys with scalable cloud platforms and integrated tools. ↗Monitoring and ComplianceRecord, archive and govern all communications securely to ensure compliance and reduce risk. ↗Workforce ManagementForecast accurately, schedule efficiently and empower teams with real-time performance insights. ↗

Extracted automatically from bslgroup.com on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies · 3

Delivery stories from the supplier’s website. Clients are not yet cross-checked against award records.

◐ From supplier website
How Reed Wellbeing Transformed Diabetes Prevention with AI-Powered Proactive EngagementThe team identified a need to implement a robust system to manage team rotas while maintaining a positive customer experience. ↗Supporting Leeds Building Society with Colleague EngagementThe team identified a need to implement a robust system to manage team rotas while maintaining a positive customer experience. ↗Experian® drive business change and customer retention with AnalyticsPrior to implementing speech analytics, business insight was derived from telephony and IVR systems as well as anecdotal information shared by agents. ↗

Extracted automatically from bslgroup.com on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships · 1

Credentials listed on the supplier’s website. Not yet checked against issuer registers.

◐ From supplier website
Core credentials · 0/6
Cyber EssentialsNot evidenced✓
Cyber Essentials PlusNot evidenced✓
ISO 27001 — Information securityNot evidenced✓
ISO 9001 — QualityNot evidenced✓
ISO 14001 — EnvironmentalNot evidenced✓
ISO 45001 — Health & safetyNot evidenced✓
Other credentials & memberships · 1
FCA, MiFID II, PCI DSS, GDPR ComplianceStandard

Extracted automatically from bslgroup.com on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 10 live · 8 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
Teleopti Workforce Management -Kent
Kent Police and Crime Commissioner7226800007 Jul 2025£81k3 yrsLive
Interview Under Caution (IUC) - Digital Recording Service
Department for Work & Pensions7200000008 Nov 2024£1.3m2.2 yrsLive
Workforce Management Software
York and North Yorkshire Combined Authority acting on behalf of itself and the Chief Constable of North Yorkshire Police4800000008 Nov 2024£321k4 yrsLive
Strata Contact Centre
Teignbridge District Council4800000009 Dec 2024£462k3 yrsLive
Workforce Management Software Essex
7 Forces Commercial Services7200000018 Dec 2023£377k3 yrsLive
Voice Recording Services
BANK OF ENGLAND4800000003 Feb 2023£341k3.1 yrsClosed
Redbox and Wordwatch Support and Maintenance
BANK OF ENGLAND4800000017 Oct 2022£40k3 moClosed
PROC 645 Digital Interviewing
Home Office7226000017 Mar 2022£1.9m2 yrsClosed
21 065 Contact Centre as a Service (CCaaS)
CHESHIRE EAST COUNCIL4851700017 Dec 2021£882k3 yrsClosed
BSL DFE CALABRIO G-CLOUD 12 CALL OFF (con_16613)
Department for Education4800000011 Nov 2021£45k2 yrsClosed
Total live value £2.6m · mean award £21.8m1–10 of 18

Top buyers · 12 buyers · top 3 = 99%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
Crown Commercial Service
1 contract
98%
since 2019
2
Department for Work & Pensions
2 contracts
1%
since 2021
3
Home Office
3 contracts
0%
since 2021
4
CHESHIRE EAST COUNCIL
1 contract
0%
since 2021
5
Teignbridge District Council
2 contracts
0%
since 2024
6
BANK OF ENGLAND
2 contracts
0%
since 2022
7
7 Forces Commercial Services
1 contract
0%
since 2023
8
York and North Yorkshire Combined Authority acting on behalf of itself and the Chief Constable of North Yorkshire Police
1 contract
0%
since 2024
9
Department for Education
2 contracts
0%
since 2020
10
Kent Police and Crime Commissioner
1 contract
0%
since 2025

Category mix

CPV-division share of last-12m awarded value. Single-category exposure: 100%.

✓ From notices
IT services72
100%
⚠ Concentration: 100% of recent awarded value sits in a single CPV division. A category-specific downturn would materially affect revenue.

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
North West2 contracts
98%
London7 contracts
1%
South West2 contracts
0%
Eastern1 contract
0%
Yorkshire1 contract
0%
West Midlands1 contract
0%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). BUSINESS SYSTEMS (U.K.) LIMITED highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
LP
LOVELL PARTNERSHIPS LIMITED
No£140.0m1
IS
Influential Software Services
Yes£30.0m1
CU
CAPGEMINI UK PLC
No£29.8m1
AT
Atamis Ltd
Yes£18.4m2
F(
Frequentis (UK) Limited
Yes£15.3m1
BS
BUSINESS SYSTEMS (U.K.) LIMITED
Yes£81k—
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
No Companies House record linked — automated risk checks unavailable.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
No Companies House record linked — statutory compliance checks unavailable.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Registered details, directors and PSC.

✓ Live sync
🏛

No Companies House record linked

A Companies House number is on file but the record has not been synced yet.

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
—
02199582 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.