Student Services Contact Cloud Centre (2026- 2029)
University of BristolcontractContracts Finder ↗Ref tender_128350/1568609SME suitableVCSE suitablecomplete
Estimated value
£141k
Awarded value
£565k
Awarded 30 Mar 2026
Suppliers
1
Lots
1
1 awarded
Published
22 Apr 2026
Deadline 30 Mar 2026
Description
Renewal of Student Services Contact Cloud Centre as a service.
Scope
- Reference
- tender_128350/1568609
- Total value
- £141,288 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 30 Mar 2026 to 29 Mar 2029
- CPV classifications
- 64227000
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 30 Mar 2026, 10:59 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£565k
Award date
30 Mar 2026
Contract start
30 Mar 2026
Contract end
29 Mar 2029
Awarded to
Awarded suppliers· 1 supplier
Awarded 30 Mar 2026 · Contract period 30 Mar 2026 — 29 Mar 2029
Award value
£565k
Other contracts from University of Bristol
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to 8x8 UK Limited· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Voip Telephony | contract | £176k | 22 May 2026 |
| Cloud Contact Centre | contract | £1.6m | 03 Mar 2026 |
| PAHT - 8x8 SIP Trunking (VOIP Telephony Services) | contract | £280k | 26 Nov 2025 |
| Provision of 8X8 Call Centre Software | contract | £49k | 05 Nov 2025 |
| Virtual Call Handling Software Licenses | contract | £306k | 23 Oct 2025 |
| GB-Witham: ECFRS00378 Unified Communications UCaaS | contract | £272k | 17 Oct 2025 |
| Telephony System (Unified Comms) | contract | £267k | 17 Oct 2025 |
| The Provision of Contact Centre Communications Software | contract | — | 13 Oct 2025 |
| Contact Centre Delivery | contract | — | 15 Aug 2025 |
| Contact Centre Telephony | contract | £301k | 06 Aug 2025 |