Contact Centre Delivery
Estimated value
—
goods
Awarded value
—
Suppliers
1
Lots
1
1 awarded
Published
15 Aug 2025
Description
West Midlands Combined Authority has awarded a contract to 8X8 for the delivery of WMCA's Cloud Contact Centre Platform via the Gcloud 13 platform. The contract is to run from June 2025 - June 2026.
Scope
- Reference
- ocds-h6vhtk-05887d
- Commercial tool
- Standalone contract
- Main category
- goods
- CPV classifications
- 48000000
- Contract locations
- West Midlands
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| — | — | price | — |
Submission & procedure
- Procedure
- Award procedure without prior publication of a call for competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—
Awarded to
8U
CH 05083841