Provision of 8X8 Call Centre Software
Intellectual Property OfficecontractContracts Finder ↗Ref CF-0074900D1r000001nvObEAISME suitablecomplete
Estimated value
£49k
Awarded value
£49k
Awarded 11 May 2025
Suppliers
1
Lots
1
1 awarded
Published
05 Nov 2025
Deadline 09 May 2025
Description
Customer contact centre for external customers - number of licences reduced to 20. Includes usage charges.
Scope
- Reference
- CF-0074900D1r000001nvObEAI
- Total value
- £49,456.8 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 15 May 2025 to 14 May 2028
- CPV classifications
- 48517000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 09 May 2025, 11:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£49k
Award date
11 May 2025
Contract start
15 May 2025
Contract end
14 May 2028
Awarded to
Awarded suppliers· 1 supplier
Awarded 11 May 2025 · Contract period 15 May 2025 — 14 May 2028
Award value
£49k
Other contracts from Intellectual Property Office
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to 8X8 UK LIMITED· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Voip Telephony | contract | £176k | 22 May 2026 |
| Student Services Contact Cloud Centre (2026- 2029) | contract | £565k | 22 Apr 2026 |
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| PAHT - 8x8 SIP Trunking (VOIP Telephony Services) | contract | £280k | 26 Nov 2025 |
| Virtual Call Handling Software Licenses | contract | £306k | 23 Oct 2025 |
| GB-Witham: ECFRS00378 Unified Communications UCaaS | contract | £272k | 17 Oct 2025 |
| Telephony System (Unified Comms) | contract | £267k | 17 Oct 2025 |
| The Provision of Contact Centre Communications Software | contract | — | 13 Oct 2025 |
| Contact Centre Delivery | contract | — | 15 Aug 2025 |
| Contact Centre Telephony | contract | £301k | 06 Aug 2025 |