Provision of Telephony Software System- Cloud Contact Centre

Folkestone and Hythe District CouncilcontractContracts FinderRef SHEPWAY001-DN759304-56698630SME suitableVCSE suitablecomplete
View buyer

Estimated value

£337k

Awarded value

£337k

Awarded 16 Jan 2025

Suppliers

1

Lots

1

1 awarded

Published

16 Jan 2025

Deadline 03 Jan 2025

Description

The provision of telephone software system \\r\r \\r\r Procured (Direct Award) via CCS Framework Network Services 3 (RM6116 Lot 4c)

Scope

Reference
SHEPWAY001-DN759304-56698630
Total value
£336,800 excluding VAT
Commercial tool
Standalone contract
Contract dates
28 Oct 2025 to 26 Oct 2027
CPV classifications
32000000 48000000
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Submission & procedure

Submission deadline
03 Jan 2025, 11:59 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£337k

Award date

16 Jan 2025

Contract start

28 Oct 2025

Contract end

26 Oct 2027

Awarded to