PS.

Technology: Lot 1 - Business telephony and Contact centre; Lot 2 - CRM & Mobile

Hanover Housing Association LtdcontractContracts Finder ↗Ref tender_134050/625142complete

Estimated value

£440k

Awarded value

£440k

Awarded 23 Aug 2017

Suppliers

1

Lots

1

1 awarded

Published

10 Oct 2017

Deadline 13 Jul 2017

Description

CONTRACT AWARD NOTICE Note: Only Lot 1 was awarded. Lot 2 is to be re-tendered. THIS IS AN AWARD NOTICE - the tender process has concluded Hanover wishes to engage with suppliers of technology to support its business telephony, contact centre, customer relationship management and mobile working objectives. Hanover sees the relationship to be one for long term partnership working together to develop solutions to improve the services it offers to its current and future customers. This tender will be for the procurement of solutions across two lots: 1. Business Telephony & Contact Centre 2. Customer Relationship Management (CRM) & Mobile Working. Suppliers are able to bid for one or both lots demonstrating their ability to meet Hanover's requirements.

Scope

Reference
tender_134050/625142
Total value
£440,000 excluding VAT
Commercial tool
Standalone contract
Contract dates
30 Sept 2017 to 29 Sept 2027
CPV classifications
48000000 72212445 32524000 48445000 72000000

Submission & procedure

Submission deadline
13 Jul 2017, 11:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£440k

Award date

23 Aug 2017

Contract start

30 Sept 2017

Contract end

29 Sept 2027

Awarded to
AL
Amillan Ltd