PS.

Provision of a Corporate Automatic Call Distribution System & Associated Services

Leicester City CouncilcontractContracts Finder ↗Ref BIP310290816SME suitablecomplete

Estimated value

£1.0m

Awarded value

£1.0m

Awarded 25 Mar 2018

Suppliers

1

Lots

1

1 awarded

Published

31 Mar 2018

Deadline 25 Mar 2018

Description

Leicester City Council is seeking suppliers with a proven track record in providing an Automatic Call Distribution system. The Council requires qualified suppliers who have experience of providing a large ACD system to accommodate the Council's needs. The system will need to integrate with the Council's Microsoft Lync telephony system.

Scope

Reference
BIP310290816
Total value
£1,000,000 excluding VAT
Commercial tool
Standalone contract
Contract dates
31 Mar 2018 to 30 Mar 2028
CPV classifications
48000000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
25 Mar 2018, 11:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£1.0m

Award date

25 Mar 2018

Contract start

31 Mar 2018

Contract end

30 Mar 2028

Awarded to
AL
Amillan Limited