Membership of ICS for 3 years
Estimated value
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Awarded value
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Suppliers
1
1 SME
Lots
1
1 awarded
Published
03 Mar 2026
Description
Three year membership for Institute of Customer Services
Scope
- Reference
- 25-S-27
- Commercial tool
- Standalone contract
Submission & procedure
- Procedure
- Below threshold - without competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded to
Awarded suppliers· 1 supplier
Awarded —
Award value
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Other contracts from NS&I
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Institute of Customer Services· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Membership to Chartered Institute of Customer Services 2025-2028 | contract | — | 27 Oct 2025 |
| HMLR701091 - Membership for the Institute of Customer Service | call off | £57k | 28 Mar 2025 |
| Provision of UK Customer Satisfaction Index Report | contract | £28k | 29 Jul 2024 |
| Institute of Customer Services Membership | contract | £26k | 27 Oct 2022 |
| Provision of UK Customer Satisfaction Index Report - Extension | contract | £17k | 24 May 2022 |
| Membership of Institute of Customer Service | contract | £35k | 25 Feb 2022 |
| 21-S-12 | contract | £33k | 14 Jan 2022 |
| STA of Institute for Customer Service analysis and research | contract | £11k | 21 Oct 2021 |
| Membership to Institute of Customer Service | contract | £17k | 10 Sept 2021 |
| Provision of UK Customer Satisfaction Index Report | contract | £8k | 03 Aug 2021 |