HMLR701091 - Membership for the Institute of Customer Service
Estimated value
£57k
Awarded value
£57k
Awarded 28 Feb 2025
Suppliers
1
Lots
1
1 awarded
Published
28 Mar 2025
Deadline 10 Feb 2025
Description
Membership for the Institute of Customer Service. This is for multi-site, national or international businesses, focusing on long-term customer service strategies
Scope
- Reference
- CF-0008400D1t000000oonVEAQ
- Total value
- £57,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2025 to 30 Mar 2028
- CPV classifications
- 98100000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 10 Feb 2025, 12:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£57k
Award date
28 Feb 2025
Contract start
31 Mar 2025
Contract end
30 Mar 2028
Awarded to
Awarded suppliers· 1 supplier
Awarded 28 Feb 2025 · Contract period 31 Mar 2025 — 30 Mar 2028
Award value
£57k
Other contracts from HM Land Registry
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Institute of Customer Service· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Membership of ICS for 3 years | contract | — | 03 Mar 2026 |
| Membership to Chartered Institute of Customer Services 2025-2028 | contract | — | 27 Oct 2025 |
| Provision of UK Customer Satisfaction Index Report | contract | £28k | 29 Jul 2024 |
| Institute of Customer Services Membership | contract | £26k | 27 Oct 2022 |
| Provision of UK Customer Satisfaction Index Report - Extension | contract | £17k | 24 May 2022 |
| Membership of Institute of Customer Service | contract | £35k | 25 Feb 2022 |
| 21-S-12 | contract | £33k | 14 Jan 2022 |
| STA of Institute for Customer Service analysis and research | contract | £11k | 21 Oct 2021 |
| Membership to Institute of Customer Service | contract | £17k | 10 Sept 2021 |
| Provision of UK Customer Satisfaction Index Report | contract | £8k | 03 Aug 2021 |