PS.

ITSM Service Renewal

Liverpool City Region Combined AuthoritycontractFind a Tender ↗Ref ocds-h6vhtk-0503f7Procurement Act 2023SME suitableactive

Estimated value

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Awarded value

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Suppliers

1

1 SME

Lots

1

1 awarded

Published

01 Oct 2025

Description

The Liverpool City Region Combined Authority (LCRCA) holds a contract with a service provider for an ITSM service that is due for renewal in September 2025. This project aims to identify and procure a suitable solution for delivery of a future service.

Scope

Reference
DN770620
Commercial tool
Standalone contract
Contract dates
31 Aug 2025 to 31 Aug 2028
Possible extension to 31 Aug 2032

Two optional 24-month extensions

CPV classifications
72000000
Contract locations
North West England, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Quality—quality80.00%
Cost—cost20.00%

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

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Award date

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Contract start

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Contract end

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Awarded to
AL
ALEMBA LIMITED
CH 06322945
SME