ITSM Service Renewal
Liverpool City Region Combined AuthoritycontractFind a Tender ↗Ref ocds-h6vhtk-0503f7Procurement Act 2023SME suitableactive
Estimated value
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Awarded value
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Suppliers
1
1 SME
Lots
1
1 awarded
Published
01 Oct 2025
Description
The Liverpool City Region Combined Authority (LCRCA) holds a contract with a service provider for an ITSM service that is due for renewal in September 2025. This project aims to identify and procure a suitable solution for delivery of a future service.
Scope
- Reference
- DN770620
- Commercial tool
- Standalone contract
- Contract dates
- 31 Aug 2025 to 31 Aug 2028Possible extension to 31 Aug 2032
Two optional 24-month extensions
- CPV classifications
- 72000000
- Contract locations
- North West England, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | — | quality | 80.00% |
| Cost | — | cost | 20.00% |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded to