ITSM Service Renewal

Liverpool City Region Combined AuthoritycontractFind a TenderRef ocds-h6vhtk-0503f7Procurement Act 2023SME suitableactive
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Estimated value

Awarded value

Suppliers

1

1 SME

Lots

1

1 awarded

Published

01 Oct 2025

Description

The Liverpool City Region Combined Authority (LCRCA) holds a contract with a service provider for an ITSM service that is due for renewal in September 2025. This project aims to identify and procure a suitable solution for delivery of a future service.

Scope

Reference
DN770620
Commercial tool
Standalone contract
Contract dates
31 Aug 2025 to 31 Aug 2028
Possible extension to 31 Aug 2032

Two optional 24-month extensions

CPV classifications
72000000
Contract locations
North West England, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Qualityquality80.00%
Costcost20.00%

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end

Awarded to
AL
CH 06322945
SME