CO0591 Enterprise Service Management Solution
Estimated value
—
services
Awarded value
—
Suppliers
1
1 SME
Lots
1
1 awarded
Published
14 Aug 2025
Description
Open tender completed for an Enterprise Service Management Solution.
Scope
- Reference
- DN760385
- Commercial tool
- Standalone contract
- Contract dates
- 11 Aug 2025 to 11 Aug 2030
This is a rolling contract term with contract break points as detailed within the tender documentation. Please note that the minimum contract term is 5 years.
- Main category
- services
- Contract locations
- East of England
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Technical Quality | 55 | quality | — |
| Social Value | 5 | quality | — |
| — | 40 | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—
Awarded to
Awarded suppliers· 1 supplier
Awarded —
Award value
—
Other contracts from Essex County Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Alemba Ltd· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| The Provision of a Case Management System for the Digital Forensics Unit | contract | £156k | 09 Apr 2026 |
| IT Service Management (ITSM) Platform | contract | £317k | 04 Mar 2026 |
| IT Service Management (ITSM) Platform 2026 onwards | contract | — | 04 Feb 2026 |
| Alemba Service Manager Cloud | contract | £28k | 15 Jan 2026 |
| ITSM Service Renewal | contract | — | 01 Oct 2025 |
| IT Service Management (ITSM) Platform 2026 onwards | contract | — | 09 Sept 2025 |
| vFire additional licences and associated maintenance and support | contract | — | 14 Aug 2025 |
| CO0591 Enterprise Service Management Solution | call off | £581k | 14 Aug 2025 |
| IT Service Management Solution (RFS22-020) | contract | — | 24 Jul 2025 |
| ITSM & PMO Software Licenses | contract | £160k | 23 Jul 2025 |