IT Service Management (ITSM) Platform 2026 onwards

ORDNANCE SURVEY LIMITEDcontractFind a TenderRef ocds-h6vhtk-04fc4bProcurement Act 2023pending
View buyer

Estimated value

Awarded value

£498k

Awarded 02 Sept 2025

Suppliers

1

1 SME

Lots

1

1 awarded

Published

09 Sept 2025

Description

Ordnance Survey is looking to procure an IT Service Management Tool to help the organisation manage the delivery of IT services to support internal staff, external suppliers and OS customers.

Scope

Reference
TS.0423
Commercial tool
Standalone contract
Contract dates
18 Jul 2025 to 17 Jul 2027
Possible extension to 17 Jul 2030

Option 3 x 12 month extensions

CPV classifications
30211300
48445000
48900000
72212445

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Simple descriptionPlease see '2. Instructions for tendering' document for full details.price

Submission & procedure

Procedure
Competitive flexible procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£498k

Award date

02 Sept 2025

Contract start

28 Sept 2025

Contract end

28 Sept 2027

Awarded to
AL
CH 06322945
SME