Freshdesk
Estimated value
£71k
Awarded value
£106k
Awarded 04 Mar 2022
Suppliers
1
Lots
1
1 awarded
Published
09 May 2024
Deadline 01 Mar 2022
Description
Freshdesk customer engagement suite
Scope
- Reference
- CF-0714400D0O000000rwimUAA
- Total value
- £70,560 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 02 Mar 2022 to 28 Feb 2025
- CPV classifications
- 72000000
Submission & procedure
- Submission deadline
- 01 Mar 2022, 12:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£106k
Award date
04 Mar 2022
Contract start
02 Mar 2022
Contract end
28 Feb 2025
Awarded to
Awarded suppliers· 1 supplier
Awarded 04 Mar 2022 · Contract period 02 Mar 2022 — 28 Feb 2025
Award value
£106k
Other contracts from Health Education England
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Freshworks Inc.· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Device 42 | contract | £118k | 15 Jul 2026 |
| DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027 | contract | £10k | 14 Apr 2026 |
| PAHT - ITSM Software Project | contract | £574k | 13 Apr 2026 |
| Workforce, Training and Education IT Service Desk | contract | £371k | 02 Apr 2026 |
| Service Desk Software - Knowledge Services & Library | contract | £39k | 02 Apr 2026 |
| Information Technology Service Management(ITSM) | contract | £144k | 02 Apr 2026 |
| GB-Hull: IT Service Desk | contract | £58k | 02 Apr 2026 |
| Contract Award for Freshworks ITSM Software | contract | £340k | 26 Jan 2026 |
| Contract for the provision of IBCA Digital Service Management Tooling | contract | £279k | 22 Dec 2025 |
| Freshservice Subscription | contract | £36k | 12 Dec 2025 |