GB-Norwich: ITSM
Estimated value
£79k
Awarded value
£79k
Awarded 24 Jan 2020
Suppliers
1
Lots
1
1 awarded
Published
26 Mar 2020
Deadline 24 Jan 2020
Description
Fully cloud-hosted IT Service Management system to allow users to log, track, assign and action various IT related issues raised by internal as well as external users.
Scope
- Reference
- BIP483631045
- Total value
- £78,832 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 09 Mar 2020 to 08 Mar 2023
- CPV classifications
- 72222300
Submission & procedure
- Submission deadline
- 24 Jan 2020, 12:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£79k
Award date
24 Jan 2020
Contract start
09 Mar 2020
Contract end
08 Mar 2023
Awarded to
Awarded suppliers· 1 supplier
Awarded 24 Jan 2020 · Contract period 09 Mar 2020 — 08 Mar 2023
Award value
£79k
Other contracts from Flagship Housing Group
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to TOPdesk UK limited· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Provision of an IT Service Management (ITSM) system for SCW 2026 | contract | £127k | 10 Jul 2026 |
| IT Service Management | contract | — | 08 Apr 2026 |
| TOPdesk Cloud Software | contract | £127k | 05 Jan 2026 |
| DCH Service Desk System | contract | £73k | 29 Dec 2025 |
| Waiver - ROH - Topdesk UK Ltd - 1500I Incident Management | contract | — | 22 Dec 2025 |
| IT Magement Service Tool | contract | — | 27 May 2025 |
| UKRI-4980 Inventory Database Platform | contract | — | 19 May 2025 |
| GB-Norwich: IT Service Management | contract | £48k | 30 Apr 2025 |
| TOPdesk Cloud Software | contract | — | 09 Apr 2025 |
| TopDesk Platform | contract | — | 31 Mar 2025 |