TOPdesk Service Management Tool
Estimated value
£42k
Awarded value
£42k
Awarded 23 May 2024
Suppliers
1
Lots
1
1 awarded
Published
24 May 2024
Deadline 24 May 2024
Description
TOPdesk is the primary application for call management used within the Authority. This function is used primarily within IT but has previously been extended for use by departments such as HR, Finance, Procurement and Legal
Scope
- Reference
- 20240524123822-104106
- Total value
- £41,799.69 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 24 May 2024 to 31 Jan 2025
- CPV classifications
- 48000000
Submission & procedure
- Submission deadline
- 24 May 2024, 11:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£42k
Award date
23 May 2024
Contract start
24 May 2024
Contract end
31 Jan 2025
Awarded to
Awarded suppliers· 1 supplier
Awarded 23 May 2024 · Contract period 24 May 2024 — 31 Jan 2025
Award value
£42k
Other contracts from North Lincolnshire Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to TOPdesk UK Ltd· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Provision of an IT Service Management (ITSM) system for SCW 2026 | contract | £127k | 10 Jul 2026 |
| IT Service Management | contract | — | 08 Apr 2026 |
| TOPdesk Cloud Software | contract | £127k | 05 Jan 2026 |
| DCH Service Desk System | contract | £73k | 29 Dec 2025 |
| Waiver - ROH - Topdesk UK Ltd - 1500I Incident Management | contract | — | 22 Dec 2025 |
| IT Magement Service Tool | contract | — | 27 May 2025 |
| UKRI-4980 Inventory Database Platform | contract | — | 19 May 2025 |
| GB-Norwich: IT Service Management | contract | £48k | 30 Apr 2025 |
| TOPdesk Cloud Software | contract | — | 09 Apr 2025 |
| TopDesk Platform | contract | — | 31 Mar 2025 |