Digital Alarm Installation and Resident Communications
Estimated value
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Awarded value
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Suppliers
1
Lots
1
Published
13 Feb 2026
Description
Housing 21 were seeking an innovative, experienced provider that can deliver a range of Digital Alarms for residents in their homes with a primary requirement to elevate the ‘emergency call experience’ beyond basic functionality. The solution is expected to harness technology to provide enhanced engagement features, bringing substantial benefits to both our staff and residents. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1014203835
Scope
- Reference
- ocds-h6vhtk-054fd5
- Commercial tool
- Standalone contract
- Contract dates
- 25 Sept 2025 to 25 Sept 2030Possible extension to 25 Sept 2032
The contract term is five years with the option of a two year extension.
- CPV classifications
- 45310000722223007226710079512000
- Contract locations
- UK, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Pricing submission | 50% weighting | price | 50.00% |
| Quality (see all questions in tender instructions document) | 50% weighting | quality | 50.00% |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded suppliers· 1 supplier
Awarded —
Other contracts from Housing 21
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to APPELLO SMART LIVING SOLUTIONS LIMITED· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Lifeline - Alarm Receiving Centre (ARC) | contract | £312k | 01 Apr 2026 |
| TEL L1 FC Ap26 - Somerset Council - awarded | contract | £312k | 24 Feb 2026 |
| TEL L1 DA Feb26 - Anchor Hanover Group - awarded | contract | £8.3m | 13 Feb 2026 |
| TEL L4.1 RA Feb26 - Mayor and Burgesses of the London Borough of Hillingdon - awarded | contract | £421k | 10 Feb 2026 |
| Digital Alarm Installation and Resident Communications | contract | — | 11 Aug 2025 |
| TEL L1 DA Aug25 Brighton and Hove CC - Appello - Awarded | contract | — | 07 Aug 2025 |
| TEL L1 DA May25 Appello - The Borough Council of Calderdale - awarded | contract | £400k | 31 Mar 2025 |
| TEL L1 DA Apr25 - South Liverpool Homes - awarded | contract | £374k | 03 Mar 2025 |
| Supply and Delivery of Technology Enabled Care Goods | contract | — | 04 Feb 2025 |
| Supply and Delivery of Technology Enabled Care Goods | contract | — | 04 Feb 2025 |