Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support.
Estimated value
£550k
Awarded value
£246k
Awarded 12 Dec 2024
Suppliers
1
Lots
1
1 awarded
Published
12 Dec 2024
Deadline 25 Oct 2024
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Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| ITT For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service | contract | — | 03 Mar 2026 |
| Tender for provision of Out of Hours call monitoring | contract | £450k | 21 Dec 2020 |