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  3. MANGO DIRECT MARKETING LTD
MD

MANGO DIRECT MARKETING LTD

Bangor
SME

Mango Direct Marketing Ltd is Northern Ireland's leading contact centre, offering tailored services across various sectors including sales support, customer services, and fundraising. They focus on creating loyal relationships with clients through exceptional service.

talktomango.com ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£696k
Live
1
Buyers
3
12m
—
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities1
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts1 / 3
  • Top buyers3
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — MANGO DIRECT MARKETING LTDUpdated 13 Jul 2026

At a glance · for buyers and watchdogs

MANGO DIRECT MARKETING LTD has won £696k across 3 public-sector buyers, with 1 live contract. No active Companies House risk flags.

Why: top buyer LIVEWEST HOMES LIMITED at 65% · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
1 of 3Live contracts
65%Top-buyer concentration
—Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Services · 7
Sales SupportProviding assistance in sales processes to enhance customer engagement. ↗Customer ServicesEnsuring a professional and enjoyable customer experience to build loyalty. ↗Fundraising SupportSupporting important fundraising initiatives for various organizations. ↗Out of Hours Call Handling24/7 call handling services to ensure no calls are missed. ↗Email ManagementManaging customer emails to enhance communication. ↗Telephony ManagementHandling telephony services to improve customer interaction. ↗FulfilmentProviding warehousing and fulfilment services. ↗
Frameworks & DPS · 1 from notices
  • Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support.Platform Housing Group · £246k

Extracted automatically from talktomango.com on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies

Delivery stories the supplier has published, with sector and outcome.

⚑ Self-reported
—

No case studies yet

Once a claimed supplier publishes delivery stories — the buyer, the sector, what was delivered and the outcome — they appear here.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships

Independently issued. Verification dates cross-checked against issuer registers.

↔ Cross-checked
—

No accreditations recorded

B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 1 live · 2 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
ITT For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service
ROCHDALE BOROUGHWIDE HOUSING LIMITED—01 Apr 2026—12 mopending
Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support.
Platform Housing Group7951200001 Mar 2025£246k3 yrsLive
Tender for provision of Out of Hours call monitoring
LIVEWEST HOMES LIMITED6422200001 Sept 2020£450k1.6 yrsClosed
Total live value £246k · mean award £232k

Top buyers · 3 buyers · top 3 = 100%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
LIVEWEST HOMES LIMITED
1 contract
65%
since 2020
2
Platform Housing Group
1 contract
35%
since 2024
3
ROCHDALE BOROUGHWIDE HOUSING LIMITED
1 contract
0%
since 2026

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
South West1 contract
65%
West Midlands1 contract
35%
North West1 contract
0%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). MANGO DIRECT MARKETING LTD highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
R1
Route 101 Limited
Yes£265.3m1
TE
TELEPERFORMANCE LIMITED
No£44.8m2
HU
HGS UK
No£28.0m1
SE
Serco Limited
No£23.8m1
JO
Journeycall Limited
No£14.9m2
MD
MANGO DIRECT MARKETING LTD
Yes——
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 31 Dec 2024
Confirmation statement
Up to date
Next due 18 Aug 2026
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
NI070069
Status
Active
Type
Private limited
Incorporated
04 Aug 2008
Reg. office
1 Balloo Court, Balloo Drive, Bangor, Co. Down, BT19 7AT
SIC codes
82200
Last accounts
31 Dec 2024
Next accounts due
30 Sept 2026

Directors & PSC

  • LALLY, Susan — director
    Appointed 08 Nov 2012
  • LALLY, Stuart — secretary
    Appointed 31 Jul 2009
  • LALLY, Stuart — director
    Appointed 04 Aug 2008
  • Mrs Susan Claire Lally — person with significant control
    ownership of shares 25 to 50 percent · voting rights 25 to 50 percent
  • Mr Stuart Robert Lally — person with significant control
    ownership of shares 25 to 50 percent · voting rights 25 to 50 percent

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
MANGO DIRECT MARKETING LTD
NI070069 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.