Provision of Institute of Customer Services (ICS) Report
Estimated value
£23k
Awarded value
£23k
Awarded 04 Sept 2018
Suppliers
1
Lots
1
1 awarded
Published
02 Apr 2019
Deadline 30 Aug 2018
Description
The provision of bespoke analysis from the UKCSI research to cover DVLA service.
Scope
- Reference
- PS/18/123
- Total value
- £22,500 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 05 Sept 2018 to 04 Sept 2021
- CPV classifications
- 79300000
Submission & procedure
- Submission deadline
- 30 Aug 2018, 11:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£23k
Award date
04 Sept 2018
Contract start
05 Sept 2018
Contract end
04 Sept 2021
Awarded to
Awarded suppliers· 1 supplier
Awarded 04 Sept 2018 · Contract period 05 Sept 2018 — 04 Sept 2021
Award value
£23k
Other contracts from DVLA - Driver & Vehicle Licensing Agency
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Institute of Customer Services· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Membership of ICS for 3 years | contract | — | 03 Mar 2026 |
| Membership to Chartered Institute of Customer Services 2025-2028 | contract | — | 27 Oct 2025 |
| HMLR701091 - Membership for the Institute of Customer Service | call off | £57k | 28 Mar 2025 |
| Provision of UK Customer Satisfaction Index Report | contract | £28k | 29 Jul 2024 |
| Institute of Customer Services Membership | contract | £26k | 27 Oct 2022 |
| Provision of UK Customer Satisfaction Index Report - Extension | contract | £17k | 24 May 2022 |
| Membership of Institute of Customer Service | contract | £35k | 25 Feb 2022 |
| 21-S-12 | contract | £33k | 14 Jan 2022 |
| STA of Institute for Customer Service analysis and research | contract | £11k | 21 Oct 2021 |
| Membership to Institute of Customer Service | contract | £17k | 10 Sept 2021 |