Video Managed Service
Estimated value
—
Awarded value
£48k
Suppliers
1
Lots
1
Published
31 Jul 2026
Description
Provision of a video content creation service to develop short explainer and training videos that support customer engagement, employee onboarding, process adoption, complaints handling, and contact centre efficiency. Videos will be accessible across multiple digital channels and designed to improve understanding, self-service, and user experience while reflecting the MaPS brand and tone of voice.
Scope
- Reference
- C1638
- Commercial tool
- Standalone contract
Submission & procedure
- Procedure
- Below threshold - without competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£48k
Award date
22 Jul 2026
Contract start
30 Jul 2026
Contract end
22 Jul 2029
Awarded suppliers· 1 supplier
Awarded 22 Jul 2026 · Contract period 30 Jul 2026 — 22 Jul 2029
Other contracts from MONEY AND PENSIONS SERVICE
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to PREMIER BUSINESS AUDIO LIMITED· 7
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| PremierCX IVR and Video 2 year contract (con_30997) | contract | — | 19 Mar 2026 |
| Video and Contact Centre Audio Managed Service | contract | — | 18 Nov 2025 |
| PremierCX 2425 Contract (con_27853) | contract | — | 17 Jul 2025 |
| Interactive Voice Recording | contract | £78k | 09 May 2023 |
| GB-London: CON-21-033 Recorded Voice | contract | £41k | 08 Jul 2021 |
| Cambridge City Council - On-hold Music Services 2020 | call off | £50k | 10 Dec 2020 |
| Contact Centre messaging and music on hold provider | contract | £24k | 08 Dec 2017 |