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175,267 noticesclosed · sorted by publication date

Page 301 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

21 Mar

—

Estimated

Closed

HealthTrust Europe LLP (HTE)

Wholesaler & Distribution Services 2025

Medical equipment· Published 19 Feb

CLOSED

29 Apr

£2.4m

Estimated

Closed

EU SUPPLY LIMITED

TERM SERVICE CONTRACT FOR COMMUNAL AREA IMPROVEMENTS

Construction work· Published 19 Feb

CLOSED

05 Mar

—

Estimated

Closed

North East London NHS Foundation Trust Shared Service

NLFT - Digital Therapy Services - RFI

Health & social· Published 19 Feb

CLOSED

19 Feb

£0.01

Estimated

Closed

Isle of Wight Council

Pre-Procurement market engagement questionnaire for the provision of a Content Management System (CMS) for Websites

Software packages· Published 19 Feb

CLOSED

27 Mar

—

Estimated

Closed

University of Huddersfield

Supply and Installation of Dental Chairs

Medical equipment· Published 19 Feb

CLOSED

07 Mar

£80k

Estimated

Closed

Nottinghamshire County Council

Maintenance and repair of moving and lifting equipment

Health & social· Published 19 Feb

CLOSED

27 Mar

—

Estimated

Closed

Wealden District Council

ESPH CS WDC Asset Management System (ESPH595 JB)

Software packages· Published 19 Feb

CLOSED

26 Mar

£500k

Estimated

Closed

London Ambulance Service NHS Trust

LAS - Emergency Warning Systems

Security & defence· Published 19 Feb

CLOSED

25 Mar

—

Estimated

Closed

Anglia Ruskin University

T24/22_Dynamic Purchasing System for Provision of Private Student Residential Accommodation

Other services· Published 19 Feb

CLOSED

26 Feb

—

Estimated

Closed

East West Rail

Drug and Testing Service

Laboratory equipment· Published 19 Feb

CLOSED

21 Mar

£12.0m

Estimated

Closed

Warwick District Council

WDC-PP-10127 Warwick District Council Minor Civils Engineering Works

Construction work· Published 19 Feb

CLOSED

19 Mar

—

Estimated

Closed

FCDO Services

GMP Asunción & Montevideo Electrical Works 2023/2024

Construction work· Published 19 Feb

CLOSED

24 Mar

—

Estimated

Closed

University of Suffolk

UOS-S00927 Marquee Hire

Business services· Published 19 Feb

CLOSED

21 Mar

£88k

Estimated

Closed

Warwick District Council

WDC - Maintenance of Pumping Stations at warwick district

Construction work· Published 19 Feb

CLOSED

24 Jul

£30.0m

Estimated

Closed

East Of England NHS Collaborative Hub

Aseptic Isolators and Cabinets

Medical equipment· Published 19 Feb

CLOSED

28 Mar

—

Estimated

Closed

FCDO Services

Colombo - Electrical Works - 23/24

Architecture & engineering· Published 19 Feb

CLOSED

21 Mar

—

Estimated

Closed

KBS Maritime Ltd

Portsmouth Naval Base Gas Works

Petroleum & fuel· Published 19 Feb

CLOSED

10 Mar

£35k

Estimated

Closed

Citizen Housing Group Ltd

2024 - 1055 - RFP - Concierge Services Consultancy Review and Options Appraisal

Business services· Published 19 Feb

CLOSED

24 Feb

—

Estimated

Closed

NHS Supply Chain : NHS Supply Chain

Minimally Invasive Surgery CF

Medical equipment· Published 19 Feb

CLOSED

26 Mar

—

Estimated

Closed

Lincolnshire Police

Crime Training

Business services· Published 19 Feb

Page 301 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025