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165,209 noticesclosed · sorted by publication date

Page 327 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

17 Mar

—

Estimated

Closed

Torus62 Limited

Passive Fire Remedial Works, Compartmentation Works and Surveys

Construction work· Published 13 Feb

CLOSED

17 Mar

£375k

Estimated

Closed

Derbyshire Dales District Council

DDPT040 Provision of Highway Verge Flail Mowing Service

Agriculture & forestry· Published 13 Feb

CLOSED

13 Feb

—

Estimated

Closed

DEPARTMENT FOR ENVIRONMENT, FOOD AND RURAL AFFAIRS

Secretariat Services for the UK's National Decade Committee (UKNDC)

Administration services· Published 13 Feb

CLOSED

21 Feb

—

Estimated

Closed

BRITISH COUNCIL(THE)

Strengthening Teacher English Proficiency (STEP) evaluation

Business services· Published 13 Feb

CLOSED

17 Mar

—

Estimated

Closed

Northumbria Police

Repairs & Maintenance of Air-Conditioning Systems

Repair & maintenance· Published 13 Feb

CLOSED

16 Mar

—

Estimated

Closed

Diocese of Norwich Education and Academies Trust

CA15317 - Invitation to tender for water hygiene services contract across academies within DNEAT and St Benet's.

Architecture & engineering· Published 13 Feb

CLOSED

06 Mar

£500k

Estimated

Closed

University of Leeds

GB-Leeds: 2024-25/4318- Supply of an Inductively-coupled Plasma/tandem Mass Spectrometer

Laboratory equipment· Published 13 Feb

CLOSED

31 Mar

£2.5m

Estimated

Closed

Manchester City Council

P-0481 New Islington Estate Management and Maintenance Contract

Repair & maintenance· Published 13 Feb

CLOSED

13 Mar

£40k

Estimated

Closed

Alliance Homes

Maintenance of Stair Lifts, Step Lifts, Through Lifts and Lifting Hoists (660-AHL)

Construction materials· Published 13 Feb

CLOSED

14 Mar

—

Estimated

Closed

Westminster Council City

BT239 - Old Marylebone Town Hall Branded gifts for citizenship ceremonies

Clothing & footwear· Published 13 Feb

CLOSED

07 Apr

—

Estimated

Closed

City of York Council

Home to School Buses

Transport services· Published 13 Feb

CLOSED

26 Mar

—

Estimated

Closed

Rotherham Metropolitan Borough Council

Domestic Abuse Safe Accommodation Service Including Refuge

Health & social· Published 13 Feb

CLOSED

17 Mar

£120.0bn

Estimated

Closed

East Of England NHS Collaborative Hub

Market Engagement - Pathology Reporting Services

Health & social· Published 13 Feb

CLOSED

17 Mar

£1.0m

Estimated

Closed

London Borough of Hillingdon

The London Borough of Hillingdon is seeking a local Healthwatch Services Provider and welcomes qualified and experienced providers to tender. \n \n The successful provider will be awarded a Contract for an initial term of 5 years extendable subject to applicable contractual terms and service review for a period of 3 years, giving a total of 8 years (the Term). The value of this notice includes the optional extension period too. \n \n The Service Provider will be responsible for ensuring delivery of the eight statutory functions for the local Healthwatch as prescribed under section 221 of the Local Government and Public Involvement in Health Act, 2007, as amended by the Health

Health & social· Published 13 Feb

CLOSED

28 May

£300.0m

Estimated

Closed

South East Consortium

Fire Safety Works Framework

Installation services· Published 13 Feb

CLOSED

07 Mar

—

Estimated

Closed

Lewes District Council

LDC - Maritime Cluster Programme Manager

Other services· Published 13 Feb

CLOSED

24 Feb

—

Estimated

Closed

BRITISH COUNCIL(THE)

Gender and Safeguarding Specialist Consultants for Higher Education Programme

R&D services· Published 13 Feb

CLOSED

12 Mar

—

Estimated

Closed

City of Bradford Metropolitan District Council

Living Well Early Year: Play and Learn Support Service

Health & social· Published 13 Feb

CLOSED

14 Mar

—

Estimated

Closed

W ARCHITECTURE LIMITED

Marden Parish Council - Parish Hall Development

Construction work· Published 13 Feb

CLOSED

17 Mar

£150k

Estimated

Closed

Harrogate and District NHS Foundation Trust

Community Dental Management System

Software packages· Published 13 Feb

Page 327 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025