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165,209 noticesclosed · sorted by publication date

Page 363 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

21 Feb

£5.0m

Estimated

Closed

Welland Procurement

HDC1463 Soft Market Engagement Questionnaire Recyclables and Waste Collections, Street Cleansing and Grounds Maintenance Services Harborough District Council

Sewage & refuse· Published 31 Jan

CLOSED

04 Mar

—

Estimated

Closed

Chorley Council

Ackhurst Depot - Redevelopment

Construction work· Published 31 Jan

CLOSED

03 Mar

£440k

Estimated

Closed

Bolton Metropolitan Borough Council

TC057 - Bulky Waste Collection Contract

Sewage & refuse· Published 31 Jan

CLOSED

19 Feb

—

Estimated

Closed

Ministry of Defence, DIO,

External Technical Support for DAOS & MAOS

IT services· Published 31 Jan

CLOSED

20 Feb

£100k

Estimated

Closed

Walsall Council e-Tendering

WP4090 - Net Zero Programme - Energy Efficiency Assessments

Architecture & engineering· Published 31 Jan

CLOSED

06 Mar

£400k

Estimated

Closed

Your Homes Newcastle Ltd

Supply of Windows and Doors

Construction materials· Published 31 Jan

CLOSED

03 Mar

£900k

Estimated

Closed

Department for Education

PE SEND Programme 2025/26 - Competitive Grant Opportunity

Education & training· Published 31 Jan

CLOSED

28 Feb

£50k

Estimated

Closed

St Helens Council

Vehicle Workshop Heating at Hardshaw Brook Depot

Construction work· Published 31 Jan

CLOSED

21 Feb

—

Estimated

Closed

Welland Procurement

MBC-1495 TENDER FOR HISTORIC RETAINING WALL REUILD MELTON BOROUGH COUNCIL

Construction materials· Published 31 Jan

CLOSED

03 Mar

—

Estimated

Closed

Northern Lighthouse Board

Bi-Lateral GLA Aviation Services Project

Transport services· Published 31 Jan

CLOSED

14 Feb

—

Estimated

Closed

Oxfordshire County Council

Y6 Transition and Standard Summer Programmes for CWCF

Health & social· Published 31 Jan

CLOSED

21 Feb

—

Estimated

Closed

Herefordshire Council

Highway Asset Management System

Software packages· Published 31 Jan

CLOSED

07 Mar

—

Estimated

Closed

The Equa Mead Trust

The Equa Mead Trust ~ Catering Tender

Hotel & restaurant· Published 31 Jan

CLOSED

04 Apr

—

Estimated

Closed

Ministry of Defence, DIO,

Further Request for Information for Non-Destructive Testing Equipment

Architecture & engineering· Published 31 Jan

CLOSED

03 Mar

—

Estimated

Closed

Southampton City Council

Dry Riser, Smoke Vents, Fire Extinguishers and Smoke Alarms Servicing Repairs and Maintenance

Chemical products· Published 31 Jan

CLOSED

28 Feb

£102k

Estimated

Closed

Leicestershire County Council

Achieving Best Evidence Training for Leicestershire County Councils Children & Families Service

Business services· Published 31 Jan

CLOSED

07 Feb

—

Estimated

Closed

London Borough of Haringey - Parks and Leisure

Tree Maintenance - Planned - Tree Maintenance - Planned - Highways

Construction work· Published 31 Jan

CLOSED

18 Feb

£300k

Estimated

Closed

Science Museum Group

Ages of Invention Gallery Lead Designer, Architect, Exhibition Designer

Architecture & engineering· Published 31 Jan

CLOSED

21 Feb

—

Estimated

Closed

Transport for London

Early Market Engagement for Future Workforce

Business services· Published 31 Jan

CLOSED

14 Feb

£500k

Estimated

Closed

City University

GB-london: City St George's University of London - Fire doors and Joinery TOOTING Campus

Construction materials· Published 31 Jan

Page 363 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025