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165,209 noticesclosed · sorted by publication date

Page 372 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

27 Feb

—

Estimated

Closed

York St John University

3G Sports Pitch Refurbishment

Construction work· Published 29 Jan

CLOSED

14 Feb

—

Estimated

Closed

Leeds City Council

City Square Summer Hospitality

Business services· Published 29 Jan

CLOSED

27 Feb

£4.0m

Estimated

Closed

Westmorland and Furness Council

Learning and Development Training Framework 2025

Education & training· Published 29 Jan

CLOSED

28 Feb

£0.01

Estimated

Closed

Gloucestershire Hospitals NHS Foundation Trust

Teleradiology Reporting Services

Health & social· Published 29 Jan

CLOSED

19 Feb

£48k

Estimated

Closed

Bradford Teaching Hospitals NHS Foundation Trust

BHTE2420 Maintenance Contract - Macerator Disposal Units

Repair & maintenance· Published 29 Jan

CLOSED

06 Feb

—

Estimated

Closed

North East London NHS Foundation Trust Shared Service

NLFT AI Digital Front Door Solution

IT services· Published 29 Jan

CLOSED

28 Feb

—

Estimated

Closed

Chelmsford City Council

CCTV Maintenance and Capital Works Programme for Chelmsford City Council and Epping Forest District Council

Security & defence· Published 29 Jan

CLOSED

05 Feb

£1.0m

Estimated

Closed

Eiffage Kier JV HS2 Main Civils Works, Lots C2 & C3

EKFB JV - G2S - Green Tunnel - Green Roof Design & Build

Construction work· Published 29 Jan

CLOSED

03 Mar

£100k

Estimated

Closed

Watford Borough Council

GB-Watford: Town Hall Quarter - Museum Cafe

Hotel & restaurant· Published 29 Jan

CLOSED

05 Mar

£126.0m

Estimated

Closed

Swindon Borough Council

Community Based Supported Living Framework

Other services· Published 29 Jan

CLOSED

03 Mar

£1.8m

Estimated

Closed

Salford City Council

S1023 - The Delivery and Management of Salford City Council's Handy Person Service.

Repair & maintenance· Published 29 Jan

CLOSED

28 Feb

—

Estimated

Closed

Cleveland Fire Authority

Provision of a Bistro/Cafeteria Service

Hotel & restaurant· Published 29 Jan

CLOSED

17 Feb

£100k

Estimated

Closed

Three Rivers District Council

GB-Rickmansworth: Cavity Wall Insulation

Construction work· Published 29 Jan

CLOSED

05 Mar

—

Estimated

Closed

New Forest District Council

e-ITT for the provision of a Single Contractor Framework Agreement (April 2025-29) for the Replacement of Fascias, Soffits and Rainwater Goods to New Forest District Council owned properties

Construction work· Published 29 Jan

CLOSED

17 Feb

—

Estimated

Closed

Forestry England (on behalf of Forestry Commission)

Tree Safety Framework - East England Forest District

Agriculture & forestry· Published 29 Jan

CLOSED

29 Jan

—

Estimated

Closed

CONSTELLIA PUBLIC LTD

Bristol Heating Compliance Project

Petroleum & fuel· Published 29 Jan

CLOSED

24 Feb

£100k

Estimated

Closed

Board of Trustees of the Royal Botanic Gardens Kew

GB-London: RBGKEW13895 - Kew Gardens Summer Programme 2025 Staffing

Business services· Published 29 Jan

CLOSED

27 Feb

£140k

Estimated

Closed

Hull City Council

The introduction of an LPG fuelled pet cremator at the Priory Woods Cemetery, Nr Hull

Construction work· Published 29 Jan

CLOSED

29 Jan

—

Estimated

Closed

Gentoo Group

Gentoo Office Refurbishment Programme - 2025

Construction work· Published 29 Jan

CLOSED

27 Feb

—

Estimated

Closed

Kirklees Council

Framework for Surfacing and Planing Works - Yorkshire Alliance Contract

Construction work· Published 29 Jan

Page 372 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025