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165,209 noticesclosed · sorted by publication date

Page 377 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

24 Feb

—

Estimated

Closed

TILBURY ON THE THAMES TRUST

Interpretation Design & Build for Tilbury Riverside Station

Recreational & cultural· Published 28 Jan

CLOSED

31 Jan

£150k

Estimated

Closed

Kilnbridge Construction Services Ltd

Spray Waterproofing C4-KCSL

Construction work· Published 28 Jan

CLOSED

31 Jan

£1.0m

Estimated

Closed

Kilnbridge Construction Services Ltd

Material Testing, Environmental Engineer Geo Tech - C4- KCSL

Laboratory equipment· Published 28 Jan

CLOSED

18 Feb

£60k

Estimated

Closed

CORSERV SOLUTIONS LIMITED

Pound Stretcher Penzance - Internal Flooring

Construction work· Published 28 Jan

CLOSED

28 Feb

—

Estimated

Closed

ST GILBERT'S CHURCH OF ENGLAND PRIMARY SCHOOL

Stamford, St Gilbert's Primary School Heating

Industrial machinery· Published 28 Jan

CLOSED

11 Mar

£60.0m

Estimated

Closed

Cambridge City Council

For the Provision of External Planned Maintenance

Construction work· Published 28 Jan

CLOSED

28 Feb

—

Estimated

Closed

Alderley Edge Parish Council

Removal of existing floor & installation of new similar flooring in Festival Hall Ballroom

Repair & maintenance· Published 28 Jan

CLOSED

28 Feb

—

Estimated

Closed

The Borough Council of Worthing

Worthing PSDS Heat Network Enabling Works - Pavilion (Package 9)

Construction work· Published 28 Jan

CLOSED

04 Feb

—

Estimated

Closed

The National Archives

Mekel MACH 10 Pro Microfilm Scanner

Laboratory equipment· Published 28 Jan

CLOSED

28 Feb

—

Estimated

Closed

Tata Consultancy Services Limited

EU_395 - Arts and disability in Romania

R&D services· Published 28 Jan

CLOSED

28 Feb

—

Estimated

Closed

The Borough Council of Worthing

Worthing PSDS Heat Network Enabling Works - Splashpoint (package 8)

Construction work· Published 28 Jan

CLOSED

29 Jan

—

Estimated

Closed

Aneurin Bevan University Health Board

RA348009 - Maintenance of Aircraft Warning Lighting System

Construction work· Published 28 Jan

CLOSED

17 Feb

£45k

Estimated

Closed

Cambridge City Council

Housing Market Assessment (housing needs of specific groups)

R&D services· Published 28 Jan

CLOSED

29 Jan

—

Estimated

Closed

LondonEnergy Ltd

RA348202 - Ash Bay Settling Pit Repairs to Drainage

Construction work· Published 28 Jan

CLOSED

28 Jan

—

Estimated

Closed

FTS · Works

THE CHILTERN RAILWAY COMPANY LIMITED

Haddenham & Thame Car park Works

· Published 28 Jan

CLOSED

22 Jan

—

Estimated

Closed

NHS Resolution

Data Modelling software

Software packages· Published 28 Jan

CLOSED

27 Feb

—

Estimated

Closed

Cambridgeshire and Peterborough Combined Authority

Local Bus Services June 2025

Transport services· Published 28 Jan

CLOSED

14 Apr

—

Estimated

Closed

City of York Council

Ordnance Lane Housing Development Project

Construction work· Published 27 Jan

CLOSED

11 Feb

—

Estimated

Closed

Sheffield City Council

CT26 Vehicle Recovery

Repair & maintenance· Published 27 Jan

CLOSED

28 Feb

£250k

Estimated

Closed

Sita

Temporary Resources/Consulting for roles covering Network Infrastructure at London Heathrow

IT services· Published 27 Jan

Page 377 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025