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165,209 noticesclosed · sorted by publication date

Page 59 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

18 Feb

£147k

Estimated

Closed

Walsall Manor NHS Trust

WHPC01307

Business services· Published 06 Feb

CLOSED

11 Mar

—

Estimated

Closed

Syston Town Council

Syston Public Conveniences Cleaning Contract

Construction work· Published 06 Feb

CLOSED

02 Mar

—

Estimated

Closed

Ministry of Defence, DIO,

Royal Navy Catering Management System

Software packages· Published 06 Feb

CLOSED

27 Feb

—

Estimated

Closed

Lycee Francais Charles de Gaulle

SD WAN NETWORK Upgrade

Radio & TV equipment· Published 05 Feb

CLOSED

09 Mar

—

Estimated

Closed

Avon and Wiltshire Mental Health Partnership NHS trust

CA17155 - Extra Care Area Works - Beechlydene Ward & Ashdown Unit

Construction work· Published 05 Feb

CLOSED

12 Mar

—

Estimated

Closed

Wembury Parish Council

Grass Cutting for Wembury Parish

Agriculture & forestry· Published 05 Feb

CLOSED

02 Mar

—

Estimated

Closed

Thames Valley Police

Pre-market Engagement (PME): CRM System to Integrate with a CCaaS Platform for Police Control Room & Contact Centre

Software packages· Published 05 Feb

CLOSED

23 Feb

—

Estimated

Closed

Thames Valley Police

PME - For a Computer-Aided Dispatch (CAD) Platform

Radio & TV equipment· Published 05 Feb

CLOSED

05 Feb

—

Estimated

Closed

FTS · Services

Scottish Government

Maintenance and Repair of Air Circuit Breakers

Repair & maintenance· Published 05 Feb

CLOSED

05 Feb

—

Estimated

Modification

FTS

East Riding of Yorkshire Council

Term Service Contract for the Inspection, Testing, Repair and Maintenance of Cremators and Associated Ancillary Equipment at Lelley Fields Crematorium

· Published 05 Feb

CLOSED

05 Feb

—

Estimated

Modification

FTS

York St John University

Application Development with database and branding

· Published 05 Feb

CLOSED

09 Mar

—

Estimated

Closed

Alcester Grammar school

CA17154 - Alcester Grammar School tender for catering services

Hotel & restaurant· Published 05 Feb

CLOSED

02 Mar

—

Estimated

Closed

City of Wolverhampton College

CA17147 - City of Wolverhampton College Sports Block LTHW & Hot Water Plant Replacement, Wellington Road Campus

Construction work· Published 05 Feb

CLOSED

05 Feb

—

Estimated

Modification

FTS

Herefordshire Council

Tender for the provision of Postal Delivery of Nicotine Replacement Therapy in Herefordshire

· Published 05 Feb

CLOSED

05 Feb

—

Estimated

Modification

FTS

Defence Equipment and Support

713887451 - GSA9 Tender Notice - UK4

· Published 05 Feb

CLOSED

05 Feb

—

Estimated

Modification

FTS

Bridgend County Borough Council

Q1486 - Provision of Cycle Training for Schools

· Published 05 Feb

CLOSED

05 Feb

—

Estimated

Modification

FTS

Norfolk County Council

Norfolk and Suffolk Skills Bootcamps Wave 7 (2026/2027)

· Published 05 Feb

CLOSED

16 Feb

—

Estimated

Closed

KIER TRANSPORTATION LIMITED

M6 Lune Gorge - Waterproofing and Expansion Joints

Construction work· Published 04 Feb

CLOSED

13 Jan

—

Estimated

Closed

London Borough of Hounslow

Consultants Detailed Design Brief for Western Road, Hounslow

Architecture & engineering· Published 04 Feb

CLOSED

11 Mar

—

Estimated

Closed

ACTION FOR CHILDREN

Provision of VAT Advisory Services

Business services· Published 04 Feb

Page 59 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025