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CLOSED
28 May
—
Estimated
Modification
FTS
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Broadland Housing Association
26-001 Waste Management
· Published 28 May
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Estimated
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Tees Valley Combined Authority
TVCA-PROC-0745 Adult Skills Fund 2026-27, 2027-28 and 2028-29
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Bridgend County Borough Council
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Idmiston Parish Council
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Norfolk County Council
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Scottish Enterprise
Workplace Innovation Leadership Development Programme
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Science Museum Group
SMG Wonderlab Gallery Wonderlab Slides Works 2026
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Betsi Cadwaladr University Health Board
Provision of Social Prescribing and Community Wellness
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University of Dundee
HTHW DHN Reactive Maintenance
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Herefordshire Council
INVITATION TO TENDER (ITT) for the provision of Replacement Lift at the Town Hall Hereford
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Natural England
Upper Teesdale SSSI Condition Assessment of the Vascular Plant Assemblage
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Bracknell Forest Borough Council
Fortinet products
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London Borough of Haringey
ERP Implementation Services
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Greater Manchester Combined Authority
Learning Management System
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Ministry of Defence, DIO,
Provision of Intelligence Surveillance Reconnaissance Operator Training for the MOD
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Milton Keynes Council
Greenley Family Centre, Toilet Refurbishment
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NHS Blood & Transplant (NHSBT)
Supply, Calibration & Maintenance of Temperature Loggers
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Places for London Limited
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Devon County Council
CP2779-26 Major Refurbishments - Hele Bridge (00024)
· Published 26 May
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Notice peek

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NT
ClosedFTS · 0452e5

Provision of Service Quality Regime (SQR) and Related Services

Northern Trains Limited
Status
cancelled
Estimated
—
Services
Published
17 Feb 2025

Key facts

Notice ID
ocds-h6vhtk-0452e5
CPV code
48610000 · Software packages
Contract type
services
Source
Find a Tender

Timeline

  1. Published
    17 Feb 2025

Description

London North Eastern Railway Limited (LNER) and Northern Trains Limited (NTL) have a requirement to deliver a Service Quality Regime (SQR) in support of their obligations to the Department of Transport (DfT). In order to deliver the above we are looking for a supplier or suppliers to provide independent inspections and mystery shopping across our networks with the requirement split into four lots to obtain the best solution. Bidders are free to bid for any combination of the following four lots: - 1.Service Quality Management System 2.Service Quality Register 3.Service Quality App/inspections software 4.Service Quality Inspections There will also be a requirement to deliver reporting and insights in order to ensure full compliance with the SQR. During the life of any agreement there may also be an opportunity for TransPennine Trains Limited (TPT) to join the arrangement with further details provided in the tender documents.

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