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175,267 noticesclosed · sorted by publication date

Page 75 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

13 Feb

£150k

Estimated

Closed

CHESHIRE EAST COUNCIL

Supply of Boots

Clothing & footwear· Published 13 Jan

CLOSED

13 Jan

—

Estimated

Modification

FTS

Herefordshire Council

External Audit Services

· Published 13 Jan

CLOSED

19 Mar

—

Estimated

Closed

Denton Primary School

CA17003 - Denton Community Primary School _ East Sussex

Food & beverages· Published 13 Jan

CLOSED

19 Mar

—

Estimated

Closed

Montcombe Primary School

CA17002 - Motcombe School _ East Sussex

Food & beverages· Published 13 Jan

CLOSED

19 Mar

—

Estimated

Closed

Meridian Community Primary School

CA17001 - Meridian Community Primary School _ East Sussex

Food & beverages· Published 13 Jan

CLOSED

13 Jan

—

Estimated

Closed

Ministry of Justice

Court Reporting and Transcription

Administration services· Published 13 Jan

CLOSED

19 Mar

—

Estimated

Closed

Willingdon Primary School

CA17000 - Willingdon Primary School _ East Sussex

Food & beverages· Published 13 Jan

CLOSED

19 Mar

—

Estimated

Closed

Seaford Primary School

CA16998 - Seaford Primary School _ East Sussex

Food & beverages· Published 13 Jan

CLOSED

19 Mar

—

Estimated

Closed

Cradle Hill Community Primary School

CA16997 - Cradle Hill CP School _ East Sussex

Food & beverages· Published 13 Jan

CLOSED

02 Feb

£388k

Estimated

Closed

Cheshire West and Chester Council

Young Carers Service 2026

Health & social· Published 13 Jan

CLOSED

30 Jan

£200k

Estimated

Closed

Salisbury NHS Foundation Trust

Contract for provision of a medical messaging application: pager replacement app

Software packages· Published 12 Jan

CLOSED

02 Feb

£300k

Estimated

Closed

Derbyshire County Council

CCS081 Accredited Youth Worker Qualifications - Local Youth Transformation Programme

Education & training· Published 12 Jan

CLOSED

12 Jan

—

Estimated

Modification

FTS

University of Portsmouth Higher Education Corporation

SQE 1&2 Study Management and Support

· Published 12 Jan

CLOSED

09 Feb

—

Estimated

Closed

CHP

Taxi Services

Transport services· Published 12 Jan

CLOSED

12 Jan

—

Estimated

Modification

FTS

Devon County Council

CtC Network Rail Outline Design

· Published 12 Jan

CLOSED

11 Feb

—

Estimated

Closed

DERBY CITY COUNCIL

TD2285 - Event Security Services

Administration services· Published 12 Jan

CLOSED

12 Jan

—

Estimated

Modification

FTS

Derry City and Strabane District Council

T25-174BUS Delivery of an Inclusive Contact Centre Academy for DCSDC LMP

· Published 12 Jan

CLOSED

19 Jan

—

Estimated

Closed

KIER TRANSPORTATION LIMITED

A66 Northern Trans-Pennine (NTP) - Scheme 6 Warcop Substation Base /Foundation

Construction work· Published 12 Jan

CLOSED

26 Jan

—

Estimated

Closed

THE NATIONAL TRUST FOR PLACES OF HISTORIC INTEREST OR NATURAL BEAUTY

National Trust - Heart of the Dales - Stress Test of Project Revenue Assumptions

Financial services· Published 12 Jan

CLOSED

12 Jan

—

Estimated

Modification

FTS

Dudley Metropolitan Borough Council

Type 3 Fire Risk Assessments to Low Rise / High Rise

· Published 12 Jan

Page 75 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025