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175,267 noticesclosed · sorted by publication date

Page 98 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

25 Nov

£4.5m

Estimated

Closed

AMEY DEFENCE SERVICES LIMITED

FDIS - Helensburgh Triple Glazed D&W to 70 properties - FY2025/26 - Amey North Region - Scotland

Construction work· Published 25 Nov

CLOSED

19 Jan

£671k

Estimated

Closed

London Borough of Merton

Vision Impairment Rehabilitation and Habilitation Services

Health & social· Published 24 Nov

CLOSED

19 Dec

—

Estimated

Closed

UNIVERSITY OF SHEFFIELD

4892.EFM.SW.25 Northumberland Road Modular Building - Relocation of SU Nursery

Construction work· Published 24 Nov

CLOSED

14 Jan

£600k

Estimated

Closed

The Growth Company

The Growth Company Invitation to Tender for the Supply of Co-sourced Internal Audit Services

Business services· Published 24 Nov

CLOSED

19 Dec

£325k

Estimated

Closed

Hull City Council

De Grey Street Court Terraces Area Frontage Improvements

Construction work· Published 24 Nov

CLOSED

12 Dec

£50k

Estimated

Closed

The Careers & Enterprise Company

GB-London: SEND Training for Careers Leaders

Education & training· Published 24 Nov

CLOSED

24 Nov

—

Estimated

Modification

FTS

The Chief Constable for Devon and Cornwall Police

Victim Services

· Published 24 Nov

CLOSED

24 Nov

—

Estimated

Modification

FTS

Merthyr Valley Homes

MVH25023 - Scaffolding Services

· Published 24 Nov

CLOSED

20 Dec

—

Estimated

Closed

KIER TRANSPORTATION LIMITED

A66 Northern Trans-Pennine (NTP) - Construction Contract Management Software (NEC4)

IT services· Published 24 Nov

CLOSED

30 Jan

£5.0m

Estimated

Closed

Hastoe Housing Association

GB-Hoddesdon: MW2432 - Hastoe - Balcony Strengthening, Concrete Repairs, Waterproofing (HRB)

Construction work· Published 24 Nov

CLOSED

24 Nov

—

Estimated

Modification

FTS

Aspire Housing

ID540 Communal, Office & Window Cleaning

· Published 24 Nov

CLOSED

30 Jan

£75k

Estimated

Closed

Lutterworth Town Council

Christmas Lights Tender 2025

Electrical machinery· Published 24 Nov

CLOSED

09 Jan

—

Estimated

Closed

Plymouth City Council

28051 - Insurance Tender

Financial services· Published 24 Nov

CLOSED

12 Dec

—

Estimated

Closed

Nottinghamshire County Council

Soft Market Testing - Nottinghamshire County Council Assessment placement framework for children-in-care

Health & social· Published 24 Nov

CLOSED

24 Nov

—

Estimated

Closed

FTS · Services

NHS Norfolk and Waveney Integrated Care Board

Provision of Hypertension and Lipids Optimisation Project

Health & social· Published 24 Nov

CLOSED

24 Nov

—

Estimated

Modification

FTS

Derry City and Strabane District Council

T25-143CAP Cemeteries Specialist Engineering Consultancy - Construction

· Published 24 Nov

CLOSED

24 Nov

—

Estimated

Modification

FTS

Derry City and Strabane District Council

T25-142CAP Cemeteries Specialist Engineering Consultancy Services - Planning

· Published 24 Nov

CLOSED

19 Dec

—

Estimated

Closed

KBS Maritime Ltd

Switchboard Purchase

Electrical machinery· Published 24 Nov

CLOSED

12 Dec

—

Estimated

Closed

THE NATIONAL TRUST FOR PLACES OF HISTORIC INTEREST OR NATURAL BEAUTY

National Trust - NI - Manufacture & installation of interpretation upgrades across the Mourne area

Transport equipment· Published 21 Nov

CLOSED

15 Dec

—

Estimated

Closed

CRAGG MANAGEMENT SERVICES LIMITED

Manchester Cathedral - Our Cathedral Our City - Lead Project Architect

Architecture & engineering· Published 21 Nov

Page 98 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025