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HG

HINDUJA GLOBAL SOLUTIONS UK LIMITED

Preston
Large

Hinduja Global Solutions (HGS) is a global business process management (BPM) company providing customer experience, digital transformation, and back-office processing services. The company serves clients across healthcare, government, retail, and financial services sectors, operating contact centres and digital service delivery operations worldwide.

hgs.cx ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£3.2bn
Live
6
Buyers
12
12m
£2.5bn
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities1
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts6 / 14
  • Top buyers12
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — HINDUJA GLOBAL SOLUTIONS UK LIMITEDUpdated 13 Jul 2026

At a glance · for buyers and watchdogs

HINDUJA GLOBAL SOLUTIONS UK LIMITED has won £3.2bn across 12 public-sector buyers, with 6 live contracts. No active Companies House risk flags.

Why: top buyer Government Commercial Agency at 78% · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
6 of 14Live contracts
78%Top-buyer concentration
—Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value · 2/5

Commitments mapped to the Government Social Value Model themes. Each is tagged self-reported or from the website.

◐ From supplier website
JobsNo commitment stated✓
Skills1 commitment✓
EnvironmentNo commitment stated✓
Tackling inequalityNo commitment stated✓
Community1 commitment✓
Skills · 1
  • WebsiteApprenticeshipsDigital and customer service apprenticeship programmes
Community · 1
  • WebsiteCommunityEmployment and skills programmes in local communities

Extracted automatically from hgs.cx on Jun 2026. Not independently verified — treat as the supplier’s own marketing claims.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Sectors served · 2/8
Central government✓
Local government✓
NHS & health✓
Housing✓
Utilities & energy✓
Financial services✓
Education✓
Defence✓
Services · 7
Customer experience management
Business process outsourcing
Digital transformation
Contact centre services
Back-office processing
Healthcare BPM
Government services
Frameworks & DPS · 1 from notices
  • Covid 19 - Vaccinations Programme Vaccinations Helpline Service - Call HandlingNHS England · £25.0m

Extracted automatically from hgs.cx on Jun 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies

Delivery stories the supplier has published, with sector and outcome.

⚑ Self-reported
—

No case studies yet

Once a claimed supplier publishes delivery stories — the buyer, the sector, what was delivered and the outcome — they appear here.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships · 3

Credentials listed on the supplier’s website. Not yet checked against issuer registers.

◐ From supplier website
Core credentials · 3/6
Cyber EssentialsNot evidenced✓
Cyber Essentials PlusNot evidenced✓
ISO 27001 — Information securityListed on site✓
ISO 9001 — QualityListed on site✓
ISO 14001 — EnvironmentalListed on site✓
ISO 45001 — Health & safetyNot evidenced✓

Extracted automatically from hgs.cx on Jun 2026. Not independently verified — treat as the supplier’s own marketing claims.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 6 live · 8 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
Outsourced Services
Government Commercial Agency—02 Oct 2025£2.5bn4 yrspending
LAA Defence Solicitor Contact Centre and Civil Legal Advice Contract
Ministry of Justice6420000001 Nov 2024£18.3m3 yrsLive
Provision of Outsourced Contact Centre Services
Government Digital Service7951200002 Aug 2023£17.0m3 yrsLive
Covid 19 - Vaccinations Programme Vaccinations Helpline Service - Call Handling
NHS England3252400021 Mar 2022£25.0m6 moClosed
Provision of Contact Centre Services for The Single Service Centre HGS Contract
Crown Commercial Service7951200018 Jan 2022£211.9m2 yrsClosed
Single Service Centre - HGS
UK HEALTH AND SECURITY AGENCY7999000018 Jan 2022£211.9m3 yrsClosed
Contact Centres and Business Services
Crown Commercial Service4840000010 Aug 2021£194.4m4.5 yrsClosed
Provision of COVID 19 Vaccine Certification Service
Department of Health and Social Care (T&T)7951200017 May 2021£25.0m8 moClosed
Contact Centre Services
Department for Work & Pensions7510000001 Mar 2021£4.9m3 yrsClosed
LEGAL AID AGENCY CONTACT CENTRE SERVICES CONTRACT
The Legal Aid Agency7951200021 Mar 2019£13.2m3.6 yrsClosed
Total live value £35.3m · mean award £230.1m1–10 of 14

Top buyers · 12 buyers · top 3 = 97%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
Government Commercial Agency
2 contracts
78%
since 2025
2
Crown Commercial Service
2 contracts
13%
since 2021
3
UK HEALTH AND SECURITY AGENCY
1 contract
7%
since 2022
4
NHS England
1 contract
1%
since 2022
5
Department of Health and Social Care (T&T)
1 contract
1%
since 2021
6
Ministry of Justice
1 contract
1%
since 2024
7
Government Digital Service
1 contract
1%
since 2023
8
The Legal Aid Agency
1 contract
0%
since 2019
9
Department for Work & Pensions
1 contract
0%
since 2021
10
The Minister for the Cabinet Office acting through Crown Commercial Service
1 contract
0%

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
North West4 contracts
97%
London4 contracts
2%
Yorkshire1 contract
1%
South East1 contract
0%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). HINDUJA GLOBAL SOLUTIONS UK LIMITED highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
HG
HINDUJA GLOBAL SOLUTIONS UK LIMITED
No£2.5bn—
R1
Route 101 Limited
Yes£265.3m2
AM
Alexander Mann Solutions
No£127.8m6
SS
SSCL
No£43.5m1
WA
WAVEMAKER LIMITED
No£38.0m1
RS
Reed Specialist Recrutiment
No£31.5m1
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 31 Mar 2025
Confirmation statement
Up to date
Next due 01 Dec 2026
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
03017799
Status
Active
Type
Private limited
Incorporated
02 Feb 1995
Reg. office
First Floor, Building D West Strand Business Park, West Strand, Preston, PR1 8UY
SIC codes
82200
Last accounts
31 Mar 2025
Next accounts due
31 Dec 2026

Directors & PSC

  • NUTALAPATI, Mahesh Kumar — director
    Appointed 10 Oct 2025
  • SINGH, Anshuman — director
    Appointed 10 Oct 2025
  • KORLA, Venkatesh — director
    Appointed 24 Jul 2024
  • KHANNA, Munesh — director
    Appointed 15 May 2023
  • NANDA, Vivek, Dr. — director
    Appointed 15 May 2020

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
HINDUJA GLOBAL SOLUTIONS UK LIMITED
03017799 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.