PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNoticescategoryCategories
BuyersSuppliersNoticesCategories
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
  1. Home›
  2. Suppliers›
  3. Postal & telecomms (CPV 64)›
  4. Arvato Limited
AR

Arvato Limited

Postal & telecomms · London
Large

ArvatoConnect is a customer experience and business optimization partner providing digital transformation, contact center services, and business process outsourcing solutions. They serve organizations across multiple sectors including government, financial services, retail, healthcare, and automotive. The company operates from 4 UK sites with 50+ years of combined experience across 11 countries.

arvatoconnect.co.uk ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£2.9bn
Live
9
Buyers
15
12m
£2.6bn
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts9 / 20
  • Top buyers15
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — Arvato LimitedUpdated 13 Jul 2026

At a glance · for buyers and watchdogs

Arvato Limited has won £2.9bn across 15 public-sector buyers, with 9 live contracts. No active Companies House risk flags.

Why: top buyer Government Commercial Agency at 85% · 100% in Postal & telecomms · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
9 of 20Live contracts
85%Top-buyer concentration
100%Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value · 2/5

Commitments mapped to the Government Social Value Model themes. Each is tagged self-reported or from the website.

◐ From supplier website
JobsNo commitment stated✓
SkillsNo commitment stated✓
Environment1 commitment ↗✓Tackling inequality1 commitment ↗✓
CommunityNo commitment stated✓
Environment · 1
  • WebsiteCarbon Reduction Plan 2025Environmental commitment and carbon reduction initiatives
Tackling inequality · 1
  • WebsiteDiversity and InclusionOrganizational commitment to diversity initiatives

Extracted automatically from arvatoconnect.co.uk on Jun 2026. Not independently verified — treat as the supplier’s own marketing claims.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Sectors served · 2/8
Central government✓
Local government✓
NHS & health✓
Housing✓
Utilities & energy✓
Financial services✓
Education✓
Defence✓
Services · 3
Business Process AutomationAutomates business processes for efficiency ↗Contact Centre as a ServiceCutting-edge solutions for customer contact management ↗Digital Transformation & TechnologyTechnology solutions including automation, AI, and orchestration ↗

Extracted automatically from arvatoconnect.co.uk on Jun 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies · 2

Delivery stories from the supplier’s website. Clients are not yet cross-checked against award records.

◐ From supplier website
HMRC IT Service PartnerAwarded contract as IT service partner ↗Department for Transport PartnershipClient case study detailing service delivery ↗

Extracted automatically from arvatoconnect.co.uk on Jun 2026. Not independently verified — treat as the supplier’s own marketing claims.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships

Independently issued. Verification dates cross-checked against issuer registers.

↔ Cross-checked
—

No accreditations recorded

B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 9 live · 11 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
Customer Engagement Centre Modification Notice
Department for Education6421300017 Aug 2026£58.3m2 yrsLive
Outsourced Services
Government Commercial Agency—02 Oct 2025£2.5bn4 yrspending
INTELLIGENT AUTOMATION (SBS10137)
N H S Shared Business Services4892000020 Nov 2023£10.0m2 yrsClosed
Provision of Legacy ICT & Migration Services
H M REVENUE & CUSTOMS4860000031 Mar 2024£86.0m3 yrsLive
Robotics Process Automation (RPA) Software Solution pilot
DUDLEY MBC4800000018 Sept 2023£45k12 moClosed
Provision of BACS and Cheque Payment Services
CPS6600000001 Aug 2023£192k3 yrsLive
The Provision of Commercial Finance FVRA Service for Crown Commercial Service
Crown Commercial Service4881200001 Jul 2023£4.5m3 yrsClosed
PS22452 - Energy Affordability Contact Centre and Application Process Services - MC
Department for Business, Energy & Industrial Strategy4840000003 Jan 2023£1.9m5 moClosed
Contract Award for Department for Transport Shared Services
DfTc - Department for Transport4845000001 Jun 2023£24.4m12 moClosed
Contact Centre Services
Companies House7934230001 Nov 2022£9.1m3 yrsClosed
Total live value £182.2m · mean award £146.4m1–10 of 20

Top buyers · 15 buyers · top 3 = 95%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
Government Commercial Agency
2 contracts
85%
since 2025
2
Crown Commercial Service
3 contracts
7%
since 2020
3
Department for Education
2 contracts
3%
since 2021
4
H M REVENUE & CUSTOMS
1 contract
3%
since 2023
5
DfTc - Department for Transport
1 contract
1%
since 2022
6
N H S Shared Business Services
1 contract
0%
since 2023
7
Companies House
1 contract
0%
since 2022
8
Department for Business, Energy & Industrial Strategy
1 contract
0%
since 2022
9
Nuclear Decommissiong Authority
1 contract
0%
since 2020
10
CPS
1 contract
0%
since 2023

Category mix

CPV-division share of last-12m awarded value. Single-category exposure: 100%.

✓ From notices
Postal & telecomms64
100%
⚠ Concentration: 100% of recent awarded value sits in a single CPV division. A category-specific downturn would materially affect revenue.

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
North West5 contracts
100%
Wales1 contract
0%
London3 contracts
0%
West Midlands2 contracts
0%
South West1 contract
0%
South East1 contract
0%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). Arvato Limited highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
AR
Arvato Limited
No£2.6bn—
DE
Deloitte LLP
No£200.0m1
PC
PA Consulting
No£150.0m1
AM
Alexander Mann Solutions
No£50.1m2
AT
Atamis Ltd
Yes£36.4m3
IS
Influential Software Services
Yes£30.0m1
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 31 Dec 2025
Confirmation statement
Up to date
Next due 20 Jan 2027
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
03923307
Status
Active
Type
Private limited
Incorporated
10 Feb 2000
Reg. office
One, Fleet Place, London, EC4M 7WS
SIC codes
82990 · 84110
Last accounts
31 Dec 2025
Next accounts due
30 Sept 2027

Directors & PSC

  • NEALE, Sally Myna — director
    Appointed 31 Aug 2025
  • TOWNER, James Christopher — director
    Appointed 28 Jul 2023
  • PARKIN, Richard Paul — director
    Appointed 20 Dec 2017
  • MAXWELL, Debra Beatrice Maria — director
    Appointed 09 Apr 2013
  • BRANTON, Lianne — secretary
    Appointed 19 Nov 2010
  • DENTONS SECRETARIES LIMITED — corporate secretary
    Appointed 26 Oct 2010
  • Bertelsmann Uk Limited — person with significant control
    ownership of shares 75 to 100 percent · voting rights 75 to 100 percent · right to appoint and remove directors

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
ARVATO LIMITED
03923307 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.