Single Number Interactive Voice Assistant - Phase 1
North Yorkshire County CouncilcontractContracts Finder ↗Ref 20221116140417-104117SME suitableVCSE suitablecomplete
Estimated value
£44k
Awarded value
£44k
Awarded 31 Oct 2022
Suppliers
1
Lots
1
1 awarded
Published
16 Nov 2022
Deadline 31 Oct 2022
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Other contracts awarded to Opus Business Systems Limited t/a Opus Telecoms· 9
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Calabrio Work Force Management (WFM) | contract | £242k | 25 Mar 2026 |
| Supply of 8x8 Telephony and Contact Centre Services | contract | — | 23 Mar 2026 |
| Supply of 8x8 Telephony and Contact Centre Service | contract | — | 18 Mar 2026 |
| Supply of 8x8 Telephony and Contact Centre Service | contract | — | 18 Mar 2026 |
| Phase 2 Telephony | contract | £554k | 09 Feb 2026 |
| Mitel Phone Support | contract | £588k | 08 Oct 2024 |
| Call Centre Ancillary Services - Workforce Management System | contract | £227k | 06 Mar 2023 |
| Call Centre Ancillary Services - Interactive Voice Assistant Phase 2 | contract | £580k | 02 Mar 2023 |
| Telephony - SIP Services, Mitel & Contact Centre Support | contract | £320k | 16 Feb 2022 |