Enterprise Service Management Tool
Estimated value
£500k
Awarded value
£500k
Awarded 13 Dec 2022
Suppliers
1
Lots
1
1 awarded
Published
06 Feb 2023
Deadline 13 Dec 2022
Description
Housing 21 plan to move to a full cloud-based SaaS solution that will support improved service quality and delivery, through more efficient and mature ITSM processes and functions along with providing new service management capability for the Housing 21 HR team with future options for expanding use of the service management tool to other areas of Housing 21 business.
Scope
- Reference
- BIP757047531
- Total value
- £500,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 15 Dec 2022 to 14 Dec 2027
- CPV classifications
- 72000000
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 13 Dec 2022, 12:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£500k
Award date
13 Dec 2022
Contract start
15 Dec 2022
Contract end
14 Dec 2027
Awarded to